A question from me, if you change your car before your three year contract, in the first instance you pay £50 penalty, for the second it’s £250, i think, is there a third penalty or is twice the maximum number of changes in this scenario?
I have a vague recollection from some years ago that someone reported that they were in this scenario (several early terminations) and Motability had agreed to the early termination but wouldn’t allow yet another order so asked them to leave the scheme. This also fits with the one early termination we have done. We didn’t ask for an early termination, but as my wife’s condition had deteriorated and she was struggling with driving we asked if we could have hand controls fitted to our existing car. For reasons that I never really understood, they insisted that we order a new car. I recall the Motability agent saying that they wouldn’t count it as an early termination so that we wouldn’t run into problems should we ever need to do another in the future (again, it’s vague recollections, but I recall them mentioning a limit).
Whilst Motability are brilliant at allowing early changes when someone’s disability deteriorates, I think that they have their limits when it comes to people basically having a change of heart or not having done their homework properly. Seems fair enough to me. After just one year of our last Tiguan’s lease I couldn’t wait to change it as it frustrated the hell out of me, but I stuck it out for the 3 years until we could renew.
So, if you are having second thoughts about ordering a PHEV and not a proper BEV, it might be a good idea to decide that now and not take delivery and then seek another early termination ?