Reply To: Dealership experiences

#143514
Phaedra
Participant

    Pulman VW Durham

    Absolutely terrible, no interest in talking to me, been in about 5 times over the last 15 years, each time ended up buying a different make.  Last visit (early 2020) I managed to get 2mins with the Motability salesperson, no interest at all, the couple in front of me who had been waiting to see him in when I got there gave up and walked out in disgust.

    Pulman Skoda Durham

    Different branch and a completely different attitude, couldn’t be more helpful if they tried.  Last time I went to see them the motability salesperson had someone with them, receptionist asked if I’d mind waiting and would I like a sandwich and a coffee in the cafe (free of charge).  What a difference.

    S G Petch Seat Durham

    Very attentive, salesman was very helpful and always available by phone or email.

    Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!