Well things just get better and better!
Had another call from AA insurance wanting all sorts of financial info on the car, explained yet again I don’t own it, talk to Skoda. So, rang Skoda Ensure who are supposed to be dealing with this, 35mins on hold and no, they can’t give any financial info, talk to Skoda financial services.
Another 57mins on hold, sorry you need option 5, but option 5 says we aren’t taking any calls!. So he transfers me, another 27mins on hold 🙁
Good news is they sent me a form to fill in so they can deal with it 🙂
Bad news is that as the car is a write off I no longer have a car on lease with them so the lease is terminated as soon as the insurance claim is settled (so the loan car will go back then as well).
So that’s me effectively housebound (along with my adult Autistic son who can’t go out on his own) until I can find another car. The VW I have on order will probably be 2-3 months and Motability can’t take any new orders until God knows when. Public transport is no use as I have severe stress triggered IBS and local taxis are useless.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!