Might not apply in this case because RSA do use Enterprise but beware that the car insurance system is riddled with scams and you can never be sure who are the good guy’s or bad guy’s.
I say this as last year after being rear-ended within an hour I had someone ring me about a replacement car and at this time having only just got home I hadn’t even informed RSA of the accident.
On this occasion simply because I had not informed RSA I knew for sure that the other party involved had contacted there insurance so I simply told the guy it was a Motability car and there is nothing I can do but follow their rules as it’s there car so he swanned off.
30 minutes go by and the guy who was driving the other vehicle called to apologise for the other guy who rang and said he told his insurance company not to use these companies that try to save themselves money by leaving out your insurance company, but strange he should say that.
So just beware of who is calling you, by the way, I have raised this matter of be chased by compensation companies or whatever they are and the fact they of course know everything about your accident, your name, address like it’s been put in the national press situation vacant section and have said to Motability and RSA that they should have some sort of password procedure for insurance claims that’s agreed between the victim and RSA/Motability on the first call to report the accident.