I have now complained and escalated to Motorbility
Seems Im onto something according to not only Kezo great feedback but also feedback from F/B Ohme dedicated user support group
They agree with Kezo ( of course didnt doubt that but their feedback is from others/motorbility who have had to raise the same issue as I am having to now raise
Seems Crystal EV Charging who did the first crap install and are now set to at some point to return are right now getting a bit techy and refusing to answer the simple question
What was you asked to do by Ohme when swapping over, did a data cable come into the equations
Very simple question refused to answer even though his so called Tec team a few days ago told me they did not usually fit them ( alarm bells now ringing)
Q/ unanswered as yet is who is at fault here Motorbility/Ohme /fitters?
More cloak and daggers than a Agatha Christie book lol
Nothing straightforward with the whole process
First being able to first have a home charger and now ensuring its been fitted properly/safely
Big ask for for those most vulnerable imo and can see why many will avoid taking such steps in the first place
I will update as we go and once concluded I will start a new thread to inc all findings
Update as forgot to add … Ohme said via @
Most customers that had Easee chargers and were moving to Ohme chargers didn’t have Load Balancing with the charger. This was a rare circumstance where you had the Equalizer fitted and so we need to fit the data cable and clamp with the Ohme charger to keep that Load Balancing functionality.
BS imo as Easee wifi Equalizer/load balancer was part of their standard install
The saga continues and again although uneeded Im having to be once again like a dog with a bone
