Hi Kezo, I have my 1011 number and I have contacted hyundai customer by Email and was told delivery April then I was told sorry for delay it will now be may and the latest is now is sorry its now delayed to June. Hyundai customer services no longer reply to Emails any more so I tryd Facebook with my 1011 number and was told to refer back to the dealer where you bought the car as they have the latest up to date information , which is very unfair to all the dealers. there have been some people been told on forums in the last day that cars are now going to be delivered in august/September. So I think we are all in the same boat, but its not very good customer service that Hyundai are giving. I wonder if Eui sun Chung in Korea knows what is happening to his company???
Yes going of other forums and the kona thread on here Hyundai UK seem to have dug their heels in and no longer updating customers referring them back to the dealers, which I guess is right as the dealer is who you got it off. The only problem with this is there can be a vast discrepancy between what the dealer and Hyundai UK tell you and it doesn’t look like they have streamlined their systems either.
I ordered the Ultimate ICE on December the 29th the dealer kept saying every time I contacted him, his system is showing middle of June yet the supply team at Hyundai UK were always saying mid March for me to pick up. I took delivery on 23rd March. Hyundai’s system of communication with its dealers is flawed and probably the worst Ive seen (also heard MG are no better) Unfortunately you are at the mercy of the dealer now and its unfortunate Hyundai have stopped allowing people to contact them. The big question is do Hyundai UK no longer know whats happening or as I would imagine they have retail and lease customers chasing them left right and centre.
As frustrating as it is hang in there it will be worth it