@Tillyman You will get a confirmation email saying they will get back to you within 48hs, so possibly Tuesday now.
Just to manage expectations, all you will receive is an estimated month of delivery to the dealership.
I admit they won’t be able to perform a miracle for you, but after contacting them on several occasions I got:
Not planned, planned in next 14days, Build start date, build end date, Estimated shipping date, Shipping time, time at arrival port and expected time to dealership.
For example when mine went into planned I got please allow 10 weeks to build 2 weeks to ship and 2 weeks delivery to dealer, my next to last commination was: Please allow 2 weeks to ship and two weeks to dealer. (My build start date on the Tuscon was 1st Jan and build complete date 23rd Feb)
My dealer never updated me and I always found when ever i asked them they wern’t interested or gave me wrong info. I found it easier to go via Hyundai.