I’d agree. The touchscreen controls are so difficult to use, especially on the move.
I saw them as progress and was convinced I’d get used to them but eight months in and they are awful.
Have had lots of little faults on system that keep appearing too.
Constant beeping for front travel assist not working if a drop of water dare get near sensor.
Heating controls regularly lock and Apple Car Play screen often goes dark.
Each require a restart to sort (often more than one!).
It also feels a lot lower than I thought it would, so be careful.
Great drive and MPG (2.0d) but personally I’d avoid a Mk8 Golf altogether.