Today I went to order something from our local screwfix via click and collect (very simple to collect you wait at the door and they bring it to you) our screwfix is next door to Aldi so not making a special trip. Anyway the item I wanted is out of stock and not available for home delivery, so there is a B&Q down the road that offer click and collect and also next to a supermarket so I thought I would have a look on the B&Q website to see if they have one.
And! Ha ha they have a virtual Queue even to look on the website. Unbelievable.