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We are getting a hire car, which we can have for a maximum of three months, I have seen some new cars that are being released in September, or if some of the current ones advanced payments go down at all.
Update: we raised a complaint with Motability, and spoke to someone about this on Friday, and have spoken to someone just now, and they are able to reject the car as there was a fault with it within the first 30 days, Cupra were trying to say the second dash part had warped because of the warm weather, which the Motability person said was not right, and we said it wasn’t even warm in March when we collected the car.
She said that they will now send a formal email to Cupra saying they are rejecting the car, and if for any reason they refuse, it can be escalated.
You don’t sound hard faced at all we have asked ourselves this many times. The first cars issue was the infotainment screen and seeming that was changed on newer models we thought that would be ok and that we would collect car and everything be fine that was our first mistake. Second mistake was signing everything in the showroom before going out to the car and yes we should have refused to take it there and then we never even thought about doing that. Will escalate things to a case manager first thing tomorrow as on the chat they just said it would go against us doing another early termination as that would be two in the last 12 months, will keep the post updated
Unrelated to the topic as a whole, but why do Cupra not say what kind it is on the back? Whether it’s Born, or Terramare (something like that) and whatever the other ones are called. When browsing the list on Scheme the pictures are unreliable for sizes, so rather than drag everyone to a dealership on a whim and a prayer I like to have a little shufty while I’m out and about on foot to size them up. Cupra never tells me what they are though, very frustrating. Anyway, rant over lol thanks for listening
I have a Born, and they are for some strange reason on the rear light just to the side, I have circled on the attached photo, not in an obvious place like most cars.
