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Also the address is no longer being used by either me or my mother as I moved out and she moved into end of care with macmillan, I tried to tell them months ago but they was telling me they can’t speak to me and I need my appointee to speak instead, ( very hard to talk or get my mum to when she is throwing up blood and is bed bound most days, but fingers crossed they will help tomorrow! also they did take an extra month of my money what I need sending back!
I did speak with a gentleman Friday but I called at 4:38pm! So the finance department was not in to assist me, however I am expecting a call back tomorrow at 10:30am or I will be calling them at 9am tbh , but the guy did say the cheque was now being cancelled and because it’s a mistake they can twist a few things as it was supposed to be issued in my name. I will let you know the outcome when I speak to them in the morning, thank you
I now manage my own affairs as she has stage 4 terminal lung cancer and brain tumours, the reason why it was changed was because she was forgetting to send it back to me once it arrived and wasn’t sure who’s PIP it was bless her, I was told Friday to call back Monday to speak to the finance department, I also don’t have an online account as when it was set up a few years ago my mother no longer remembers the sign in details, are they able to take bank details over the phone and process a same day payment or ? Thank you Daniel
