So frustrated with what’s available…………………………….

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  • #169694
    sean1969
    Participant

      Today, we went to look at and hopefuly test drive the new Tuscon Ultimate and the Peugeot 3008 GT as we can order our next car as of yesterday.

      The Tuscon was tricky for my wife to access the passenger seat as there is a raised lip which she found difficult to get her leg in, so no test drive.

      The 3008 was worse, as there is the bonnet catch sticking out, so it was more trickier to get in and out of.

      I am so frustrated as we looked at the Qashqai Tekna + and it was perfect in every way, to the light door and access and egress, however, as we all know they have taken this off the scheme so I cannot order one.

      I currently have a Kuga Titanium X Edition so the next plan of attack is to look at the new Kuga ST Line X but I am not holding out much hope, being honest.

      The car has to be fit for purpose, access and egress and to accomodate a full size wheelchair.

      I can see us extending the lease and hope this situation doesn’t get any worse with cars coming off the scheme at an alarming rate.

      Come on Motobilty, please can you try harder with manufacturers to keep cars on the scheme and not every disabled person needs the same out of a car, circumstances are very different.

      Rant over!

      Current car 2019 Ford Kuga 1.5T Titanium X Edition (White)

      On order new Vauxhall Grandland Ultimate 1.2 Turbo (Ruby Red)

    Viewing 25 replies - 1 through 25 (of 26 total)
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    • #169699
      Glos Guy
      Participant

        Hi Sean. Fully sympathise as the choice is rubbish at present. None of us know if and when cars that have been removed will return, if at all, but I should think that the Qashqai would be one of the first to return. It’s always been a very popular car on Motability and I should think that Nissan will want it back on as soon as they are able, as they will be losing a lot of sales.

        Personally, given that it sounds as though your wife has similar issues to mine, I would never order something that’s a compromise. If Motability is your only option, I’d be inclined to sit tight and see what happens early next year. As you probably know, you can extend the lease by 2 years but you aren’t tied to it and can order at any time within that period – even the day after you ask for the extension!

        #169700
        sean1969
        Participant

          Thanks Glos Guy, I think it is looking more like we will wait for the next quarter and take it from there. I have only covered just over 15,000 miles in our current motability car as it is mainly for use when I take my wife out to the shops, hospital and doctors appointments. I try not to use it, I use my other car for work etc.

           

          Current car 2019 Ford Kuga 1.5T Titanium X Edition (White)

          On order new Vauxhall Grandland Ultimate 1.2 Turbo (Ruby Red)

          #169701
          Avatar photoMicky

            OT IS RUBBISH AT PRESENT I think if you can hold on till Q. 1 or 2. 2022

            #169716
            sean1969
            Participant

              Yes Micky, I think we will

              Current car 2019 Ford Kuga 1.5T Titanium X Edition (White)

              On order new Vauxhall Grandland Ultimate 1.2 Turbo (Ruby Red)

              #170046
              Sue

                I’ve done a two year extension on my make do vehicle, I had to compromise the last time due to the advance payments but at least there was a decent choice that time around even if most were a bit eek on price!

                It hasn’t stopped me looking though, had a gander at the Bayon and Kona two weeks ago but both are not suitable (almost got stuck in the Bayon and the boot wasn’t big enough for needs and still some difficulty in getting out in the Kona), strangely the Tucson was the easiest one for me to get out off and the boot, well what we could see as the demonstrator couldn’t get the blooming thing open, was suitable. Alas, the Tucson is out of my price range.

                Mind you, at this rate I might need to get in contact with Motability as my mobility further reduces as getting out of the current car independently is possible on an ever decreasing percentage and I think it will only be a matter of months before it will be impossible for me to do so. Could be a great excuse for not turning up at work on time though “Er, sorry I can’t make it on time, I’m stuck in my car in the car park can you come and rescue me please?”

                #170047
                Glos Guy
                Participant

                  I’ve done a two year extension on my make do vehicle, I had to compromise the last time due to the advance payments but at least there was a decent choice that time around even if most were a bit eek on price! It hasn’t stopped me looking though, had a gander at the Bayon and Kona two weeks ago but both are not suitable (almost got stuck in the Bayon and the boot wasn’t big enough for needs and still some difficulty in getting out in the Kona), strangely the Tucson was the easiest one for me to get out off and the boot, well what we could see as the demonstrator couldn’t get the blooming thing open, was suitable. Alas, the Tucson is out of my price range. Mind you, at this rate I might need to get in contact with Motability as my mobility further reduces as getting out of the current car independently is possible on an ever decreasing percentage and I think it will only be a matter of months before it will be impossible for me to do so. Could be a great excuse for not turning up at work on time though “Er, sorry I can’t make it on time, I’m stuck in my car in the car park can you come and rescue me please?”

                  Hi Sue. Whilst I know nothing about the grants that Motability can provide (or your financial position), it might be worth contacting them and explaining all of the above. You never know, they might help you to get a Tucson.

                  Although your last point was said in jest, it reminded me of my wife’s situation in the last year that she was able to work. She used to drive to work (with hand controls) and once she was parked she phoned her colleagues, one of whom would wheel a wheelchair out to the car for her. Sadly her condition has now deteriorated to the point that she can no longer drive, but this approach enabled her to work a year longer than would have been the case.

                  #170048
                  Avatar photoPeter Ward

                    I don’t think we should be complaining about Motability in any part of the current situation, their hands are tied and they’re at the mercy of the manufacturers.

                    Their entire business model is under threat the longer this persists, they are reliant on manufacturers selling cheap to take up excess capacity and stock. Without that excess there’s no business reason to sell cheap cars to Motability.

                    This whole situation is down to manufacturers failing to plan ahead or change their just in time supply chain, they just assumed that the chip manufacturers would be able to start churning out chips at the drop of a hat when in fact they had reconfigured their lines to other products in order to keep working.

                    #170050
                    Glos Guy
                    Participant

                      I don’t think we should be complaining about Motability in any part of the current situation, their hands are tied and they’re at the mercy of the manufacturers. Their entire business model is under threat the longer this persists, they are reliant on manufacturers selling cheap to take up excess capacity and stock. Without that excess there’s no business reason to sell cheap cars to Motability. This whole situation is down to manufacturers failing to plan ahead or change their just in time supply chain, they just assumed that the chip manufacturers would be able to start churning out chips at the drop of a hat when in fact they had reconfigured their lines to other products in order to keep working.

                      Whilst I agree with your final point about manufacturers messing up chip supply Peter, I believe that your comments about the Motability model are wide of the mark.

                      It is not the case that manufacturers just use Motability to take up excess capacity and stock. In fact the vast majority of manufacturers never have excess stock as most cars nowadays are built to order, not speculatively. Even when dealers have cars in stock, they are often reluctant to let them go to Motability customers, preferring to get the customer to make a factory order! It is also quite common for new cars to appear on the Motability scheme within a few months of being launched when retail demand is still very high. All businesses rely on turnover. Whilst they make less money per Motability sale than per retail sale, all the Motability sales add up to a sizeable turnover.

                      In the current climate, where demand is exceeding supply, manufacturers can pick and choose which segments they prioritise and it is no surprise that Motability sales will fall by the wayside. However, whilst the chip shortage is undoubtedly responsible for the majority of the cull in vehicle choice, I can’t help but feel that there are other factors at play here and we may be seeing a repositioning of the scheme. I sincerely hope that I am wrong, but only time will tell.

                      #170051
                      Jojoe

                        Peter Ward
                        I don’t think we should be complaining about Motability in any part of the current situation, their hands are tied and they’re at the mercy of the manufacturers.

                        Their entire business model is under threat the longer this persists, they are reliant on manufacturers selling cheap to take up excess capacity and stock. Without that excess there’s no business reason to sell cheap cars to Motability.

                        This whole situation is down to manufacturers failing to plan ahead or change their just in time supply chain, they just assumed that the chip manufacturers would be able to start churning out chips at the drop of a hat when in fact they had reconfigured their lines to other products in order to keep working.

                        Fair point, but manufacturers need to understand that Motability is the biggest fleet buyer in Europe and supply chain issues will eventually get back to normal. Motability should be reminding car manufacturers of their buying power.

                        #170078
                        sean1969
                        Participant

                          I agree with Jojoe.

                          It appears the Qashqai is coming back on Q1 2022 which is perfect for my wifes needs, so we will extend the lease for another 2 years on Monday and just keep our fingers crossed.

                          I do think Motability need to be stronger and ruthless with manufacturers as if they cannot fulfill a service, then Motability need to pull the plug on them. I appreciate in these times of “chip” shortages but I had called another Nissan dealer miles away as a private buyer and guess what, I could have the exact same car, model and colour delivered for 1st March handover, where he would give me that in writing, it’s funny that!

                          Anyhow, we are extending the lease, will wait and see what happens Q1, as our current car has only covered less than 15,000 miles so no great hardship to get the car that suits our needs.

                           

                          Current car 2019 Ford Kuga 1.5T Titanium X Edition (White)

                          On order new Vauxhall Grandland Ultimate 1.2 Turbo (Ruby Red)

                          #170084
                          Elliot
                          Participant

                            I think that there’s little doubt that Motability are poor negotiators and I would bet my house on the fact that these companies offering salary sacrifice schemes are much harder in their negotiations. It would have made much sense if Motability had used up some of their inflated profits to have reserved certain models like the leasing companies do to offer immediate delivery of these vehicles, but of course they make more money if people extend their lease. The situation regarding deliveries suits them not us.

                            #170087
                            Fastbike1000
                            Participant

                              I’m Wondering what the difference is between the sale value of a 3 year old car to a 5 year old is.

                              #170098
                              Glos Guy
                              Participant

                                I’m Wondering what the difference is between the sale value of a 3 year old car to a 5 year old is.

                                With the average Motability car I would say a lot less than the extra £6k plus that they’ve raked in with the extra sacrificed benefits plus, of course, they are supplying these customers with a new car far less frequently, so less early years depreciation. Elliot is spot on. The current situation suits Motability nicely.

                                #170105
                                Fastbike1000
                                Participant

                                  You are spot on guys. Because you don’t see the pip motability benefit portion, it’s so easy to forget the 6k.

                                  #170132
                                  Sue

                                    Glos Guy – I’m fast approaching the point of not being able to get to work independently, I already have a carer who wheels me over to work, helps set up, gets me settled and then goes back to the car and waits until I have finished when he comes and collects me again for the majority of my shifts.  The few remaining shifts where I don’t have that cover are becoming an issue though despite my employer really thinking out of the box to try to overcome the challenges, we’ve sorted one shift where my youngest son drops me literally to the door and then picks me up later which leaves two shifts which are troublesome.

                                    I’m fast coming to the conclusion that my working days may well be coming to an end, even on the limited hours I do now it is having a really awful impact on the progress of my conditions and ultimately, what I am able to do and it feels like I am hanging on by my finger tips to the little I can actually do for myself, including talking (if I push too much, I not only lose the use and control of my limbs but also my speech).

                                    As for Motability, I do plan to have another word with them but with the delays in vehicles arriving, I could well be getting close to or actually have less than a year until my PIP review and despite my limitations and future prognosis, I don’t really want to take it for granted  and assume that another award will be given.

                                    #170135
                                    fwippers
                                    Participant

                                      If you do the maths it is £6500 over 2 years. Bear in mind some of that has to cover insurance costs and servicing etc. However it appears a hood deal for motability.

                                      #170137
                                      Glos Guy
                                      Participant

                                        Glos Guy – I’m fast approaching the point of not being able to get to work independently, I already have a carer who wheels me over to work, helps set up, gets me settled and then goes back to the car and waits until I have finished when he comes and collects me again for the majority of my shifts. The few remaining shifts where I don’t have that cover are becoming an issue though despite my employer really thinking out of the box to try to overcome the challenges, we’ve sorted one shift where my youngest son drops me literally to the door and then picks me up later which leaves two shifts which are troublesome. I’m fast coming to the conclusion that my working days may well be coming to an end, even on the limited hours I do now it is having a really awful impact on the progress of my conditions and ultimately, what I am able to do and it feels like I am hanging on by my finger tips to the little I can actually do for myself, including talking (if I push too much, I not only lose the use and control of my limbs but also my speech). As for Motability, I do plan to have another word with them but with the delays in vehicles arriving, I could well be getting close to or actually have less than a year until my PIP review and despite my limitations and future prognosis, I don’t really want to take it for granted and assume that another award will be given.

                                        Hi Sue. I’m so sorry to hear about your challenges. I am full of admiration for your attitude though. You clearly are a fighter and determined to ‘keep going’, especially when it comes to work, rather than roll over and give in. There comes a point though when you have to listen to your body and focus on your safety. Only you will know when that is.

                                        As for your PIP entitlement, it very much sounds as though you would qualify again at your assessment. As we know, many who should qualify don’t. I happen to believe that this is often down to the poor quality of their written application rather than, as some suggest, some master plan of an evil government to deprive disabled people of their benefits. My wife is very bright, but was overwhelmed with the PIP application process and handed it to me! I researched it all to death and purchased the invaluable ‘Disability Rights Handbook’ from Disability Rights U.K. I was working at the time so only had the evenings to complete the application, but it took me a full week to complete it to a level of thoroughness that would have made a rejection near impossible.

                                        The key thing (especially if you have a condition that has good and bad days, such as MS) is to answer all questions referring to the worst of your bad days. That’s perfectly legitimate. Even if you can walk the critical distance that is the show stopper for higher rate mobility  (can’t remember what it is, but it’s very short), if there is any chance that you might stumble or fall then you cannot walk that distance safely and should answer so.

                                        Even though my wife was granted the maximum PIP award for both daily living and Mobility, it was for around 3 years. Most would be OK with that, but I asked for a Mandatory Reconsideration. My argument was that unless they knew of any new medical evidence to suggest that my wife’s condition would improve (when factually it never does – it only gets worse), she should not be subjected to the stress and anxiety of going through the process again in 3 years time. This was successful and it was revised to an indefinite award.

                                        There are various charitable organisations that will help with PIP applications, but the quality varies. The husband of someone who used to work for me used one of them and was unsuccessful. As a result I helped them and the second time he was successful. So I think the key is to research thoroughly, ask for assistance with the application if needed and challenge a poor decision. Good luck with it.

                                        #170149
                                        ChrisK
                                        Participant

                                          Hi Glos Guy

                                          Just a quick one as I know I can ramble but when you say “indefinite award” have they change that definition or do you mean like the award I have of 10 years as that is about as indefinite you can get these days. ?

                                          #170152
                                          Glos Guy
                                          Participant

                                            Hi Glos Guy Just a quick one as I know I can ramble but when you say “indefinite award” have they change that definition or do you mean like the award I have of 10 years as that is about as indefinite you can get these days. ?

                                            It was a few years ago now Chris, but the revised letter after the Mandatory Reconsideration said something like ‘indefinite with the earliest review in 10 years’, which I take to mean that it won’t necessarily happen then, if at all. Sounds like the same as you have. As it happens my wife’s condition has deteriorated a lot since she was awarded PIP and she can’t even stand unaided now, let alone walk a short distance, and she’s now a full time wheelchair user. Consequently we aren’t concerned about it as she would easily qualify. The only worry is if they means test it in the future, which would be deeply unfair but would see her lose her entitlement.

                                            #170155
                                            ChrisK
                                            Participant

                                              Yes that what it says on my award “indefinite with the earliest review in 10 years” and that was included when the judge at my tribunal told the DWP that “it would be inappropriate to give Mr Chris a time scale on his award”.

                                              #170156
                                              Paul

                                                My PIP says ‘on going”‘for 10 years ,then a light touch review.Was the term ‘indefinite’ for those on dla?

                                                #170159
                                                Glos Guy
                                                Participant

                                                  My PIP says ‘on going”‘for 10 years ,then a light touch review.Was the term ‘indefinite’ for those on dla?

                                                  It was my wife’s first PIP application, moving over from DLA. Not sure if that helps?

                                                  #170168
                                                  ChrisK
                                                  Participant

                                                    Sorry Paul your right and I’ve made a mistake or should I say my memory has but now I’ve manage to dig out my old PIP paperwork given as proof of entitlement and where I get the 10 year entitlement date from and this I correct now as it doesn’t say “indefinite”.

                                                    What it does say is “from November 2017 for an ongoing period”…

                                                    and …

                                                    “Although PIP has been awarded, you’ll only be entitle if you continue to meet the conditions of benefit. We’ll contact you after September 2027 to make sure you’re receiving the right level of PIP”.

                                                     

                                                    I’ve not bothered to find the notes from the tribunal but there in my files somewhere as a reminder to myself in 2027.

                                                    #170171
                                                    Paul

                                                      No ‘sorry’ needed Chrisk.?

                                                      #170205
                                                      Sue

                                                        Glos Guy – My boys tell me I am being silly as (in their opinion), there is no way I could be turned down at review but all it takes is someone having a bad day or not understanding my conditions and it could all go wrong. I currently still have approx 19 months until end of award but with the delays in vehicles, it would be getting close to that year if I did order another one now.

                                                        My last award was given via a purely paper based one (this was well before the pandemic so not under any special measures), the first application it was decided from a home visit face to face. I’d actually put off putting a claim in for several years (I’d been a wheelchair user for over 5 years when I finally claimed) as I was in complete denial and kept believing I would wake up one morning and everything would work again.

                                                        Re the claim forms, I think I am similar to you in the care taken. The only difference is that they get the equivalent of a War and Peace novel in that I explain exactly how things impact me on a day to day basis alongside a health daily log – good days, middling days, bad days, very bad days, the lot so that a true picture can be established. Sadly my good days now are rare and are equivalent to what my very bad days were like on first application, oh well, at least they can see the progression of my main condition and its further impact and development of others ones caused by it.

                                                        I am ‘lucky’ in that two of my children had the requirement to have DLA forms done for them from a very young age, so the forms don’t scare me, exhaust me yes but not scare me and as part of that, I sat with someone very knowledgeable for the first claims and she advised me on how to fill them in. Youngest is still in receipt of PIP after moving from DLA when he was 16 (now 23) and has just had a lengthy award (and an upgrade in his mobility element to enhanced from standard so that he now has enhanced for both elements) given to him at his recent summer review, the first since his age 16 move over to PIP –  no face to face and only a very quick telephone call confirming details, the whole process from sending the form (and associated documents) to new award took two weeks. His first award was at age 2, he’ll be in his 30’s when he next comes up for review.

                                                        Middle son doesn’t have an award anymore, he still has issues (he has Aspergers and a milder form of my main condition) but he has decided not to pursue it in adulthood at the moment. He was first awarded at around age 3 but I unfortunately dropped the ball when he was 11 as I was experiencing a breakdown and didn’t follow up on an appeal after a failed review (long story but it involved a new school who wrote a very positive letter which didn’t help at all, apparently they didn’t like putting negative things in and only wanted to focus on the positives). He then had a very settled period of time in his high school and early university years which we decided a claim was not needed for.

                                                        Eldest is now the worry, he is a whisker away from needing a wheelchair now and has already passed the age when they said he would need one (said it would be by the age of 25 and he is now 28 – he also has the condition, albeit diagnosed when he was in his last year of high school and has developed associated ones similar to mine) and his life is really becoming restricted but he has no plans to claim….too much like his mother really for his own good!

                                                        Frustratingly, I will have to get someone else to actually write my forms next time as I can no longer hold a pen or write legibly, a loss I feel really badly especially when my speech goes!

                                                        Blimey, think I am in waffle mode this morning, sorry for that.

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