Not happy

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    Topic
  • #217395
    Rico
    Participant

      We payed 5999 for a ev in dec for a car that’s now 2499, I almost feel to terminate early just out of principle as it makes me feel like I have lost 3500 in 3 months

    Viewing 25 replies - 1 through 25 (of 30 total)
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      Replies
    • #217396
      mitch
      Participant

        sorry rico but thems the risks you take going for a car with a high ap. quite often when a new vehicle comes on its at a high ap and invariably it goes down over the next couple of quarters.

        my current car a mini countryman the reverse is the case 3yrs ago the ap was £715,today the same model is £2700.

         

        #217399
        Neil Gallacher

          I understand your feeling of misfortune due to the AP changing for a lower rate, this has just happened to our vehicle which was ordered last week 23/03/23 and has since had the AP reduced from £7999 to £5999.

          because the AP was agreed before the April update it remains at the higher rate and this is in the terms and conditions on the MB web page, i just wonder how the dealer feels about this situation as i am not best pleased to be paying a considerable amount more for such a short period of time.

          #217402
          mitch
          Participant

            neil, if your car hasnt been delivered yet the dealer can simply cancel the order and reinput it at the lower ap. its just a paper shuffling exercise doesnt affect your place in the queue so to speak.

            i could do the same as the ap on the nissan juke i have ordered has gone own from 631 to 90 but the weekly rental has gone up so its not worth me changing as it would actually cost me 500 extra over the 3 yrs.

             

            #217405
            Ele
            Participant

              Looking at the Renault Megane e-Tech

              I can see that a reduction was justified and I expect it to level out at £2300

               

               

              #217406
              Adrian
              Participant

                It helps not to look at the prices for the first 48 months ?

                "Come on BYD Seal!"
                #217412
                Glos Guy
                Participant

                  I understand your feeling of misfortune due to the AP changing for a lower rate, this has just happened to our vehicle which was ordered last week 23/03/23 and has since had the AP reduced from £7999 to £5999. because the AP was agreed before the April update it remains at the higher rate and this is in the terms and conditions on the MB web page, i just wonder how the dealer feels about this situation as i am not best pleased to be paying a considerable amount more for such a short period of time.

                  Neil – as Mitch says, your situation is very easy to resolve. You just ask the dealer to re- do the admin with Motability. Takes a matter of minutes and you instantly get the car for the lower AP. It costs the dealer nothing other than a few minutes of their time and they don’t even need to even cancel the order to do so (the actual order is between the dealer and the manufacturer, what shows on the Motability website isn’t the actual order, it just shows that they’ve authorised an order for that particular car at the AP on the day the dealer inputted it).

                  If they play silly buggers just cancel (which you are perfectly entitled to do at any time prior to the day of delivery at no financial cost to yourself) and re-order, with a different dealership if necessary. Absolutely no need whatsoever for you to pay the higher AP.

                  Rico – Have you actually got the car? If not, you can do the same as above. If you already have the car then that is indeed a terrible situation to be in. There is a lesson for everyone here in paying these eye watering APs at your peril. That doesn’t help you though. I’d give Motability a call and talk it through. As you suggest, even saying you’d like to terminate could trigger some response. Motability are ripping customers off with these over inflated APs and they are sitting on hundreds of millions of pounds of surplus funds as a result of these over charges. They are quite happy to dish this out to all their employees through an overly generous pay and benefits package, including bonuses of thousands for even junior staff, so they should damned well help out people in your situation IMHO.

                  #217417
                  Neil Gallacher

                    Thanks for the information gents I will talk to the dealer to sort it out, better in my pocket than theirs

                    #217416
                    Ianto

                      Well funny you should say that. I have today phoned my dealer to advise him I was Not happy that the price has come down since I ordered 3 weeks ago. He told me “If you want I can cancel however you may not get the car before Xmas.” I replied “So be it” As the £600 reduction will go towards my electric bill for a few months. He told me he would cancel it on Monday. I shall see what his response is when I mention just changing price.

                      #217424
                      Avatar photoRobert+Dobson

                        We saved £500 doing just that without a problem

                        #217427
                        George

                          You can cancel and terminate early you will receive a large proportion of the AP  you have paid only problem with that is finding alternative transport

                          #217429
                          Sue
                          Participant

                            Think I will be trying to speak to the dealer on Monday, ordered my car 6 weeks ago and the AP has gone down £300.

                            I know it’s not a massive amount of money but it was a push for me to do the £749, so £449 is much more affordable.

                            #217432
                            Glos Guy
                            Participant

                              Well funny you should say that. I have today phoned my dealer to advise him I was Not happy that the price has come down since I ordered 3 weeks ago. He told me “If you want I can cancel however you may not get the car before Xmas.” I replied “So be it” As the £600 reduction will go towards my electric bill for a few months. He told me he would cancel it on Monday. I shall see what his response is when I mention just changing price.

                              Sounds like he doesn’t understand the system that he uses or is just bone idle! No need to cancel the actual order. He just has to ‘cancel’ and ‘reorder’ on the Motability system. Makes no difference whatsoever to the lead time.

                              #217433
                              Glos Guy
                              Participant

                                Think I will be trying to speak to the dealer on Monday, ordered my car 6 weeks ago and the AP has gone down £300. I know it’s not a massive amount of money but it was a push for me to do the £749, so £449 is much more affordable.

                                Definitely worth asking Sue. The AP on our BMW dropped just £100 in the quarter after we ordered it. As it was such a small amount I didn’t have the nerve to ask. I was therefore amazed that, without even a discussion with the dealer, they phoned me to say that they had re-done the admin on the Motability system so that we’d pay the lower AP. When I thanked them and said that I wouldn’t have asked for such a small difference, the comment I had was “better in your pocket than Motability’s”. Just goes to show what a great dealer does, versus so many of the bad ones that sadly so many Motability customers have to contend with.

                                #217444
                                Steve

                                  When i was looking at an X-Trail N connecta e4orce in Jan I mentioned to the dealer that i was thinking about holding off until April to see if the Techna appeared and he said if I ordered then it would hold my place in the queue and if indeed the Techna did become available it would be easy enough to change my order. Good job I took his advice and placed the order.

                                  #217455
                                  Neil Gallacher

                                    Just been down to the dealers and low and behold they will only require the reduced AP at the time of hand over, so good advice and happy days.

                                    There may be people who feel that it is not possible to ask the dealer for any deviation in the AP at the time of handover, let them know your feelings and stand your ground, any difference is better retained by the new owner rather than the dealer who does nothing to support you through changes to the system.

                                    #217462
                                    BigDave
                                    Participant

                                      Just been down to the dealers and low and behold they will only require the reduced AP at the time of hand over, so good advice and happy days. There may be people who feel that it is not possible to ask the dealer for any deviation in the AP at the time of handover, let them know your feelings and stand your ground, any difference is better retained by the new owner rather than the dealer who does nothing to support you through changes to the system.

                                      Neil,

                                      The AP paid isn’t retained by the dealership per se.

                                      It is ultimately passed onto Motability (minus comparatively small Motability handling fees).

                                      Although a few years old, the following thread explains the Motability handling fee:

                                      How much does a dealer make on a Motability Car?

                                      #217465
                                      mitch
                                      Participant

                                        neil, make sure you check your online account and make sure hes changed the order.

                                         

                                        #217502
                                        Anonymous

                                          The reason for the lower price is simple: the Mobility element (PIP/DWP) went up by 10% in April, hence the dealers can charge less for AP now.

                                          #217503
                                          Glos Guy
                                          Participant

                                            The reason for the lower price is simple: the Mobility element (PIP/DWP) went up by 10% in April, hence the dealers can charge less for AP now.

                                            It won’t be down to that, or we would have seen price deceases across the board, which we haven’t. APs can vary wildly and it’s due to the deals that manufacturers are prepared to do which depends on countless factors. As Mitch said, new cars to the scheme often launch with high APs and then settle down, but there is often no obvious logic!

                                            #217505
                                            Anonymous

                                              I really liked the Mach-E yesterday – very comfortable position for me personally, extra Tech pack is amazing. and the costs of electricity, when charging at home, will overwhelmingly recuperate the extra AP. Hopefully they won’t drop it from £7,995 🙂

                                              #217507
                                              Adrian
                                              Participant

                                                The reason for the lower price is simple: the Mobility element (PIP/DWP) went up by 10% in April, hence the dealers can charge less for AP now.

                                                ? Wow! For real? That’s not how that works

                                                "Come on BYD Seal!"
                                                #218137
                                                Sue
                                                Participant

                                                  Think I will be trying to speak to the dealer on Monday, ordered my car 6 weeks ago and the AP has gone down £300. I know it’s not a massive amount of money but it was a push for me to do the £749, so £449 is much more affordable.

                                                  Definitely worth asking Sue. The AP on our BMW dropped just £100 in the quarter after we ordered it. As it was such a small amount I didn’t have the nerve to ask. I was therefore amazed that, without even a discussion with the dealer, they phoned me to say that they had re-done the admin on the Motability system so that we’d pay the lower AP. When I thanked them and said that I wouldn’t have asked for such a small difference, the comment I had was “better in your pocket than Motability’s”. Just goes to show what a great dealer does, versus so many of the bad ones that sadly so many Motability customers have to contend with.

                                                   

                                                  I’ve asked but they’ve stated it’s not possible as Motability have to change it and it could impact on my good condition bonus…yep, I know, a whole lot of rubbish.

                                                  Motability at first took the having to cancel,  going to the back of the queue line but eventually said it was an admin thing that only the dealership can do and that it definitely would not impact my good condition bonus.

                                                  #218140
                                                  Adrian
                                                  Participant

                                                    Yeah I’d tell them to sling their hook. We’re all being taken for mugs and for some reason seem content with this new low level level of crap.
                                                    ??‍♂️ No thank you

                                                    "Come on BYD Seal!"
                                                    #218141
                                                    kezo
                                                    Participant

                                                      Think I will be trying to speak to the dealer on Monday, ordered my car 6 weeks ago and the AP has gone down £300. I know it’s not a massive amount of money but it was a push for me to do the £749, so £449 is much more affordable.

                                                      Definitely worth asking Sue. The AP on our BMW dropped just £100 in the quarter after we ordered it. As it was such a small amount I didn’t have the nerve to ask. I was therefore amazed that, without even a discussion with the dealer, they phoned me to say that they had re-done the admin on the Motability system so that we’d pay the lower AP. When I thanked them and said that I wouldn’t have asked for such a small difference, the comment I had was “better in your pocket than Motability’s”. Just goes to show what a great dealer does, versus so many of the bad ones that sadly so many Motability customers have to contend with.

                                                      I’ve asked but they’ve stated it’s not possible as Motability have to change it and it could impact on my good condition bonus…yep, I know, a whole lot of rubbish. Motability at first took the having to cancel, going to the back of the queue line but eventually said it was an admin thing that only the dealership can do and that it definitely would not impact my good condition bonus.

                                                      Agree total Rubbish.

                                                      I think I’d be telling them I want to cancel and reorder the car, if your only 6weeks in. Chances are you won’t loose your osition in the Q.

                                                      #218143
                                                      Glos Guy
                                                      Participant

                                                        @Sue I would tell them that you know that what they are saying is completely untrue and that it’s a 5 minute admin job. If they still won’t budge I would cancel and go to another dealer on principle. I definitely wouldn’t re-order with the same dealer as they are clueless and this may be a red flag as to how they will treat you between now and delivery. Dealers like this don’t deserve our custom.

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