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Anybody else who owns EV had this email?
Hello Paul,
We’re getting in touch about your Motability Scheme vehicle, with registration number ###### which is part of an exciting trial we’re running using ‘connected vehicle’ data. This helps to pro-actively arrange support for electric vehicles (EVs) on the Motability Scheme.This technology lets us monitor the health of your EV. By collecting this data, we can see if any maintenance is needed which could help to avoid breaking down or a bigger issue in the future.
Our aim is to understand how we can use connected vehicle data to make sure your EV is running at its best, offer peace of mind and make this a bigger part of vehicle maintenance going forward.
What is a ‘connected vehicle’?
This is a vehicle that’s connected to the internet and can send data about itself to other places.
Most new cars sold today are now connected vehicles.
How the trial works
Our connected vehicles team and the RAC will contact you if they notice anything that might lead to an issue, so they can offer support.
They might organise a visit from one of their patrols vehicles, or give you advice over the phone on what you need to do next.
During this trial we’re hoping to learn more about how we can use connected vehicle data to help our customers. We cannot guarantee we’ll prevent every breakdown, but we hope to reduce the chances of this happening.
We will not collect data on your driving style, your vehicle’s location, or the journeys you make as part of this trial.
How long is the trial?
We’ll be trialling this for up to 3 months initially, starting from Friday 1st March 2024.
Vehicle data is sent to us directly from your vehicle, so you do not need to sign up. Please contact us on 0300 456 4566 if you’d like to opt out of being contacted by the RAC for the pro-active maintenance pilot.
You can find more information on our connected vehicles privacy notice by visiting our website.
Kind Regards,
Motability Operations
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We are Motability Operations Limited, all Motability Scheme vehicles are leased to customers by us. Motability Operations Limited is authorised and regulated by the Financial Conduct Authority.
Registered in England and Wales Co No 1373876. Registered address: Motability Operations Limited, City Gate House, 22 Southwark Bridge Road, London, SE1 9HB.
We are committed to protecting and safeguarding your personal data. View our privacy notice here.
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