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Expecting 4 guys today to install heat pump and fit solar panels but only one guy appeared. A fair bit of coring through walls and fitting copper pipe was completed. The pump hadn’t arrived in the morning but turned up at about two o’clock so he concentrated on fitting pipes.
Program for tomorrow is complete heat pump install and fit the solar panels. The electrician needs under the floor to cable from the fuse box to the garage so a bit of work for me to lift the carpet to allow access to the floor hatch.
The electricity and heating will be off for a few hours so I will take the wife to my daughters until work is finished for the day.
I’m hoping all the work is completed by Thursday š¤
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.
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Solar was to be commissioned on Friday but they ran out of trunking. āBe back on mondayā they said, Monday came and went. Called them today āsorry we have a couple of emergencies, two heat pumps have broken downā That filled me with confidence lol. āAs soon as they finish they will be with youā 15:35 and still no sign of them. A well maybe tomorrow
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Electrical engineer arrived this morning solar/inverter hooked up all systems go š
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Iāve got heating on nice and warm Iām also sitting in my wool hat if your head is warm you feel even warmer just a tip on these very cold days ending Saturday
Its been a long time coming kezo, a quick question for you, my expansion tank is in the garage, at my request, but should it be insulated as it isn’t.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.I don’t have a buffer tank and I’m sure he said an expansion tank. It is for the heat pump.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.I donāt have a buffer tank and Iām sure he said an expansion tank. It is for the heat pump.
Given an expansion vessel contains water/air, its would be a good idea to insulate it, if it’s in an outside unheated building or part that doesn’t back on to the heated envelope of the house.
You can buy an insulation jacket to wrap over it any water pipes.
A small bit of good news in that they have said they ācanā fit a new consumer unit but I would be responsible for the ācorrection of any wiringā. Not sure what that means so I’ve asked for further information.
I was told the batteries would be installed on Monday next week but they have gone a bit quite on this. I called on Monday to get an update only to be asked āwho told you Monday the 9th? Been back onto them today and they still can’t confirm Monday. Definitely, something fishy going on.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.A small bit of good news in that they have said they ācanā fit a new consumer unit but I would be responsible for the ācorrection of any wiringā. Not sure what that means so Iāve asked for further information.
I take that, as, if there was a fault somewhere on the existing house wiring, that hasn’t manifested, due to no or very little protection provided by youre existing fuse box, “could” show itself/manifest, due to the added protection from RCD’s, RCBO’s and MCB’s pressant on a modern consumer unit. However, any sensible electrician would do an in depth insulation resistance test, to check that existing wiring is good order with no faults prior to replacing your existing fuse box.
Failure to carry out any pre insulation checks could potentially open a can of worms and prove costly!
FWIW I have always charged a fee to carry out a pre insulation resistance check prior to changing an old board and the results are given to the customer. If the customer agrees, to go ahead with the work, the pre check tests are discounted from the invoice.
In the majority of cases, there is no fault on PVC sheafed cables or a fault that is easy to find and recify, however, you do get times, where a partial or full rewire is required, hence the importance of carrying out pre checks with your test equipment. If you find a premises with the old rubber cable, it would be a rewire before fitting the new consumer unit.
By ensuring, the test equiment is used to carry out checks, prior to a new consumer unit being fitted, you have a comeback on the electrician, if a fault/s is found they haven’t told you about and you have full control whether or not to carry on with the work, if you are told about a fault/s and extra costs associated with it, to put it right.
I hope the company hasn’t run out of money and awaiting income to buy the battery!
Keep nagging!
Thanks for that kezo I will get them to carry out the tests first.
Not sure what’s happening with the batteries but something isn’t right.
Really sorry to hear about your dad it’s a difficult time. My mum passed last year a few weeks before her 90th so I know what your going through mate.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Found out yesterday that the batteries are not being delivered till the end of January 2025. Went ballistic with the installer who has offered an alternative capacity if 30kwh from a āsuperiorā battery, not been told the make of the āsuperiorā battery. I called Fogstar, the battery supplier, who told me it was in fact their fault the batteries weren’t installed, apparantly they didn’t get the supply they had ordered and unfortunately my order was not filled. I’ve no idea why my installer didn’t tell me this as it would have made for a more friendly discussion.
I will wait until I’m told what alternative is being offered before making a decision. My initial thought is to wait and get the 45kwh Fogstar Batteries installed late January but will see what he says.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.A 30kWh “superior” battery won’t be a match for a 45kWh inferior battery, not as Fogstar are inferior anyway but, you get my drift. “Superior” could also mean the installer gets a better discount on certain brands!
Fogstar are decent batteries for the right price and have full traceability where there from, who there from and all the info, which is more than you can say about the more well known brands.
If I were you, I would stick to my guns and make sure an order is put in for what you want!
Are you going for the fogstar rack system?
No kezo, on the advice of Fogstar I went for this battery x 3.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Earlier this year we brought a Fogstar Drift ECO 100 amp battery for our caravan, to replace the existing Yuasa 105 amp battery less than half the weight and twice the storage capacity.
I would love to replace our existing 2 year old Solax Invertor and 5.8 kWh triple battery with a Fogstar 15 kWh, the Solax invertor is not compatible with the Fogstar battery.
Can’t see it getting past the boss
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
Earlier this year we brought a Fogstar Drift ECO 100 amp battery for our caravan, to replace the existing Yuasa 105 amp battery less than half the weight and twice the storage capacity. I would love to replace our existing 2 year old Solax Invertor and 5.8 kWh triple battery with a Fogstar 15 kWh, the Solax invertor is not compatible with the Fogstar battery. Canāt see it getting past the boss
Growatt, Victron, Sunsync off top of my head.
However there batteries are good and well worth the smallish price compared to Ā£Ā£ better known brands.
Earlier this year we brought a Fogstar Drift ECO 100 amp battery for our caravan, to replace the existing Yuasa 105 amp battery less than half the weight and twice the storage capacity. I would love to replace our existing 2 year old Solax Invertor and 5.8 kWh triple battery with a Fogstar 15 kWh, the Solax invertor is not compatible with the Fogstar battery. Canāt see it getting past the boss
If you speak directly to Fogstar they will tell you the list of inverters on their website is not necessarily the only inverters they will work with but they know they do work with the ones listed.
I have a sunsynk inverter so fingers crossed they will be compatable Fogstar reckon they will be.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Found out yesterday that the batteries are not being delivered till the end of January 2025. Went ballistic with the installer who has offered an alternative capacity if 30kwh from a āsuperiorā battery, not been told the make of the āsuperiorā battery. I called Fogstar, the battery supplier, who told me it was in fact their fault the batteries werenāt installed, apparantly they didnāt get the supply they had ordered and unfortunately my order was not filled. Iāve no idea why my installer didnāt tell me this as it would have made for a more friendly discussion. I will wait until Iām told what alternative is being offered before making a decision. My initial thought is to wait and get the 45kwh Fogstar Batteries installed late January but will see what he says.
I posted this a few days ago but there has been information sent to me by Fogstar and I’m not really sure on a way forward with my installer.
After speaking to Fogstar it appeared the fault for the inability to supply my batteries was with them. My installer had sent me a copy of an email from Fogstar saying as they couldn’t supply the batteries and that he had āpaid a depositā he could get his money back. I had sent this email back to Fogstar in my original attempt to find out who was to blame.
As I said initially Fogstar had told me it was their fault however they have came back to me with further info. They have told me that my installer had ādoctoredā the email they sent to him saying he had paid a deposit and could get his money back. They sent me the email they sent to him and it actually said that as he had NOT paid any deposit and therefore no order had been confirmed because of that.
I am absolutely flabbergasted with this information and I’m not sure what to do next.
My air source heat pump, solar and invertor are installed and working fine but as you can imagine my faith in the installer has gone and I’m wondering how I move forward with this.
I’ve called the installer and he hasn’t replied, I contacted his office and the girl said she would get him to call me, he hasn’t. He has text me twice to say he would call but hasn’t so I’m struggling to know what to do next.
I will need to speak to ā Home Energy Scotland as its financed through them via grant and interest free loan.
Obviously my warranty for the heat pump and solar are through my installer so this will be problematic also.
To make matters worse the delivery date for my batteries, assuming a deposit is made, is now the end of February and Fogstar don’t want to deal with him but have offered to allow me to purchase them for late February delivery.
I will attempt to call the installer again today in an attempt to find out what’s going on with him and see if he has anything to offer in an attempt to get this sorted.
I assume together with the Energy Trust Scotland and the MCS body there will be recourse available to me but it’s all a bit of a nightmare š©
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.@Brydo From this point, I would be wanting a papertrail with the installer which means no further contact by phone. Any further correspondence should be by email or better still recorded delivery, but for now hold off untill you have spoken and been guided by Energy Sccotland.
The fact the installer is doctoring emails from a supplier is not good and will not bode well further down the line. Make sure you print hard copies of these emails.
Home Energy Scotland will most likely be interested, given they are the financial backers of the scheme however, I can see this ultimately going to court and the need for a solicitor. It wouldn’t harm if you approached a no win no fee solicitor for initiall advice or from your home insurance if you have legal advice.
As for the MCS, they are limited to what they can do, other than strike a company off, if the said company has had several complaints however, they don’t have authority to offer refunds or appoint a new installer to finish the work. I’d still contact them though…
It will be a shame for you to miss out on what is an excellent battery with excellent storage due to the failure of the installer. However, the evidence you hold, will hopefully see this rectified to your satisfaction, even if through compensation plus a discounted bill through you buying your own battery. Any legal costs will be bared by the installer for wrong doing.
At this point don’t go worrying about future warranty or breakdown work, this is where the MCS helpdesk will be your freind!
Don’t go it alone!
Thanks for the information kezo its been a nightmare week. I can’t get my head around why he didn’t just pay the Ā£600 deposit I makes no sense. Now we are in this position with the possibility of getting lawyers involved.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Thanks for the information kezo its been a nightmare week. I canāt get my head around why he didnāt just pay the Ā£600 deposit I makes no sense. Now we are in this position with the possibility of getting lawyers involved.
Don’t go stressing over it, it will all come out in your favour eventually.
Out of curosity what inverter did they install?
Sunsynk 8.9 kwh hybrid inverter.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Sunsynk 8.9 kwh hybrid inverter.
I wondered if the installer had installed an unsuitable on, with all the pissing around but, Sunsynk hybrid range are compatable with the Pace BMS, seen on the Fogstar units.
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