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Expecting 4 guys today to install heat pump and fit solar panels but only one guy appeared. A fair bit of coring through walls and fitting copper pipe was completed. The pump hadn’t arrived in the morning but turned up at about two o’clock so he concentrated on fitting pipes.
Program for tomorrow is complete heat pump install and fit the solar panels. The electrician needs under the floor to cable from the fuse box to the garage so a bit of work for me to lift the carpet to allow access to the floor hatch.
The electricity and heating will be off for a few hours so I will take the wife to my daughters until work is finished for the day.
I’m hoping all the work is completed by Thursday 🤞
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.
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Day 2: An electrician arriced at 08:00 hrs to fit the mains switch, half an hours work = £192 gulp
one guy continues to fit the heat pump although the pump is still in the garage 🤔
Two guys fitting the solar panels.
Still waiting on the electrician to arrive with the inverter and batteries.
Mrs Brydo is relatively calm, not sure this will last.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.I have emailed them and they came back saying they would fit it on the 12th of December totally ignoring the fact I asked them for the £192 to paid into my account.
I’ve replied to the email reiterating I want the money and asking for details of who to contact if they do not.
I will be speaking to the installer also as if he had highlighted the need for the switch I could have got it installed free of charge by Octopus Energy.
I’ve been told the installation will be complete tomorrow. The pump is 90% installed but will be fully connected tomorrow when the electricians are fitting the batteries and connecting the solar.
We are forecast to have minus temperatures over the next few days, lets see what the air source heat pump can do in pretty cold temperatures Baptism of Fire 😩
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.I have emailed them and they came back saying they would fit it on the 12th of December totally ignoring the fact I asked them for the £192 to paid into my account. I’ve replied to the email reiterating I want the money and asking for details of who to contact if they do not. I will be speaking to the installer also as if he had highlighted the need for the switch I could have got it installed free of charge by Octopus Energy. I’ve been told the installation will be complete tomorrow. The pump is 90% installed but will be fully connected tomorrow when the electricians are fitting the batteries and connecting the solar. We are forecast to have minus temperatures over the next few days, lets see what the air source heat pump can do in pretty cold temperatures Baptism of Fire
As you say its a shame the installer didn’t properly survey the property as it would haven given you alot of money for what it is and as you say given you time to get Octpus or DNO and a local sparky out, who wouuld have probably just done it without the DNO.
I wish you luck with Octopus and hope they contribute at least something for what costs less than £20 for an isolator and £30-£40 for me to fit! Perhaps see if the installer will meet you half way with the costs as its as much his fault.
Take elec and gas reading when they have finished installing so you can track and compare with previous useage prior to install.
End of week update is it finished, no its not. Heat pump complete and working really well…… so far!
Solar panels and inverter not complete. All are in place but bits and pieces still to be done. They can’t make Monday to finish so Tuesday it is 🤞.
Batteries.… coming on Wednesday.… no sorry definitely friday. ……… actually they wont be here until 9th December WT£.
We’ve had workers in and out the house all week. Heating on and off, electricity on and off boy am I sick of this.😔😔😔😔
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Unfortunately not Kezo although the heat pump is working really well so its not all bad news.
I must admit though there has been no plain sailing with this experience and its not just down to timing issues. At the start of the process with this company, and all the others, I made it clear I wanted my fuse box replaced as its decades old. My quote stated
Electrical Pack (including Upgraded Consumer Unit) £907.
I assumed this was the new fuse box, but no, they are saying they didn’t price a new fuse box, this is for a small unit that is for the air source heat pump and solar. They say they never intended replacing the existing fuse box. I have nothing in writing for this so its impossible to prove what I said but I know the owner, who I dealt with, knew I wanted a new fuse box as I spoke to home about how old it was and how it wasn’t up to code with no RCD. He is denying this so don’t think there’s much I can do.
I don’t know how much a replacement fuse box would cost but they are saying the very fact there is only £900 allowed for the work on the quote shows a new fuse box was never priced for.
Putting all that aside I am nearly there and of course I still have to pay him, or do I 🤔👎😂
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This reply was modified 10 months, 3 weeks ago by .
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This reply was modified 10 months, 3 weeks ago by .
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Unfortunately not Kezo although the heat pump is working really well so its not all bad news. I must admit though there has been no plain sailing with this experience and its not just down to timing issues. At the start of the process with this company, and all the others, I made it clear I wanted my fuse box replaced as its decades old. My quote stated Electrical Pack (including Upgraded Consumer Unit) £907. I assumed this was the new fuse box, but no, they are saying they didn’t price a new fuse box, this is for a small unit that is for the air source heat pump and solar. They say they never intended replacing the existing fuse box. I have nothing in writing for this so its impossible to prove what I said but I know the owner, who I dealt with, knew I wanted a new fuse box as I spoke to home about how old it was and how it wasn’t up to code with no RCD. He is denying this so don’t think there’s much I can do. I don’t know how much a replacement fuse box would cost but they are saying the very fact there is only £900 allowed for the work on the quote shows a new fuse box was never priced for. Putting all that aside I am nearly there and of course I still have to pay him, or do I
Oh mate really sorry to hear this . You know what you asked for and to me it sounds very much what you should be expecting.
Electrical pack includes all the needs for the heatpump/solar install, with an added upgraded consumer unit installation.
There are regs they must go by, when installing new equipment and it shall meet the latest 18th edition Ammend 3, so there is nothing requiring upgrades where the solar/heatpump is concerned, because it needs to meet the latest specs from the off and certainly no upgrades worth £900, other than installing a new house consumer unit. Even for this wotk £900 sounds expensive, especially if you were given a seperate labour £ on the invoice!
Your existing (Wylex) BS3036 rewireable fuse board, technically there’s nothing in principle wrong with BS 3036 fuses, as they’re still specifically listed as acceptable in the lates wiring regulations. However lack of 30mA RCD protection, would see me marking a EICR (inspection test report), as a C3 or C2 depending on whether any of the sockets are being used for outside stuff.
If the company isn’t going to install a new consumer unit and I would question and request an itemised bill for what exactly the £900 includes. After they have gone we can talk more on your old fuse box and the potential of getting a local spark, who won’t rip you off.
When they have finished the complete install, you need to ensure you get a “new electrical circuit installation certificate covering all the work they have done, including a gas safety certificate, if they have messed with the gas. You also need to ensure, that they notify building control, of the new works they have carried out, in which you will receive a certicate from building control (scottish version). If they don’t issue certificates it could come back on you in the future not them! This a the momment is more important than your consumer unit.
I’m happy, if you want, to look over your quote (i’m sure @wmcforum will email it as a one off in this case) for any decrepencies in which you should question.
Remember MCS is the body and could be your (2nd) friend here.
Please don’t give them any more work, at extra cost.
Thanks for the info kezo.
I have been out all day and I’m just back so I will get a photo tomorrow of what they’ve done so far.
You’ve given me a lot of great info which I will be using in the ongoing discussion with the installer 👍
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.No Ioniq its not but funny you should mention them as I got my father-in-law a new combi boiler via Hone Energy Scotland and Warmer Homes.
I won’t mention the company who installed my air pump just now in case it gets legal in the future.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Last night was the first negative temp night since I installed my heat pump and it worked perfectly. Tonight’s temp is forecast to fall to -7*C so let’s see how it copes. The pump is set to supply hot water at 42*C and I won’t be adjusting this at present. My indoor temp is set at 21.5*C and will be running 24/7.
Yesterday my electricity use was 23.78 kwh which includes the heat pump, a clothes washing, some EV charging and in general running the house. Not too shabby if you ask me. I will have no washing or car charging in my usage results which I will get on Monday so lets see how much I use to run the house and heat it.
Just for a comparison I was using up to 103Kwh of gas to run the combi boiler to heat the house last week when the outside day and night time temperatures were much higher.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.@kezo a couple of photos showing what they installed and my existing consumer unit.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Existing consumer unit.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Interestingly I went through my previous texts before he submitted his quotation and found this.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.The Garo consumer unit is primarily For PEN fault detection and will also have Surge Protection device’s (SPD’s) and MCB’s for PV system. PEN fault detection and Surge Protective Devices are a requirement for solar installations.
The industrial looking isolator is also a requirement for PV systems
Mlite ECA2 solar generation meter are normally bidirection for import, export, net however some smart meters are capable of this.
These form part of a standard electrical pack needed, as a requirement for the installation of PV systems. As an installer the two most popular units are MATTE or GARO and are not part of an upgrade pack. It is possible to install a standalone PEN Fault/SPD and a seperate CU but this is uncommon and it can cost more in the long run.
In my proffesional view none of that warrants the description of an upgraded consumer unit!
Thanks Kezo 👍
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Nice one Brydo.
If the heat pump can keep your house warm with these low temps, that is a winner.
Like everything else, technology improves. The older heat pumps struggled with cold weather, hope this works out for you.
Kezo i sent the info you passed to me and this was their reply to part of my email,
“You will receive an EIC when all works are complete.
You do not require any certification from building control, the solar and air source heat pump fall under the “permitted building development rights”
This will also show on your MCS certificate when this is produced.”
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.@Ioniq the heat pump is working a treat, -7*C last night and the house was very comfortable. The thermostat was set to 21*C for the 24 hour period and it worked well. My electricity usage for Sunday when it was -2 to -7 *C was 55kwh this includes powering the house – no washing machine, dishwasher or car charging – so the vast majority of the use was the heat pump. if we say 50kwh was the heat pump use and that a quarter of the use was at the cheap 8.5 p per kwh, my cost is about £10 for the 24 hrs. When i have my batteries installed this will drop to £4.25p
The main thing with all of this that my wife is happy …………….. so far lol.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.Kezo i sent the info you passed to me and this was their reply to part of my email, “You will receive an EIC when all works are complete. You do not require any certification from building control, the solar and air source heat pump fall under the “permitted building development rights” This will also show on your MCS certificate when this is produced.”
Thats good however, I had it in my head from your heatpump was less than a meter from your boundary?
Did you mentioned your consumer unit or getting that part itemised?
Good to hear its working well for you 🙂
@Kezo No my heat pump is a few metres from the boundary however if the do actually replace my consumer unit would they need to contact building control then?
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.@Kezo No my heat pump is a few metres from the boundary however if the do actually replace my consumer unit would they need to contact building control then?
I don’t think so.
It seems in Scotland, the building warrant system is mainly concerned with structal integrity of a building. In England and Wales a consumer unit change would be notifiable under part P certification. An electrician would still have to provide an EIC but, also notify building control of the work and the custemer is sent a Part P certificate for compliance and the same goes for new circuits, alteraions etc. However in Scotland replacing what already exists with something similar, I don’t believe does.
On the other hand if a customer asked me to sink a suface mounted socket into the wall, it wouldn’t be classed as notifiable work under part P, because no new circuits or cuit alterations were made. However in Scotland, if you were to do the same work on a adjoining wall, it would require a buildings warrant!
So in answer to your question I’m quite sure it doesn’t. Although both ways are quite similar, there also quite different and quite bloody confusing lol.
https://www.east-ayrshire.gov.uk/Resources/PDF/B/BSelectricalguidance.pdf
Cheers kezo.
An interesting statistic on my daily readout is that the max kwh produced by my heat pump was 2.65 kwh. Remembering the temp last night was -7*C and the max my 11kw heat pump had to produce was 2.65 kWh. My own heat loss calcs showed I needed a pump of 9kw but my installer insisted I needed at least 11 kw.
The only person who got all his work done by Friday was Robinson Crusoe.
Anything i post over three lines long please assume it is an article lol.-
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