cancling contract

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    Topic
  • #278745
    coralie
    Participant

      Hi can anyone give me advise please i may have to do and early termanation on my car this will be my forth time if i do motabilty have said they have to send it to a manger as this will be the forth time and they cant authorise that now i love the car but my health and condtion has changed in the year i have had the car can someone please give me some advise on what happens as i told motability i cant lose the car as its my life line but on the other hand opening the boot and getting stuff out of a very deep boot is now very very difficult and getting in and out of the car. The car i have at the moment is a renault megan e electric PLEASE HELP am so worried

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      Replies
    • #278746
      Glos Guy
      Participant

        I’m sorry to appear insensitive, and I’m sorry to hear about your difficulties, but Motability lose money through early terminations and the cost of that is carried by the rest of us through APs.

        Of course peoples circumstances can and do change, but someone who has requested four early terminations could be argued to not be doing their research properly before ordering, and I could understand Motability refusing yet another new order.

        • This reply was modified 1 year, 4 months ago by Glos Guy.
        #278747
        JMC
        Participant

          Yeah the lack of a powered boot on the megane is ridiculous really as the little square button gets covered in grime and it’s such a poor design from them as you have to grab the boot itself after pressing the little button and pull it up! It annoyed me and I am just the carer/ driver!  Also we gave back our Megane ashtray only 5 months due to EV life really not suiting us and motability were very understanding. I didn’t think the megane was a hero good motability car anyway as it’s so low and not very practical but we loved car when in it. Motability must understand that customers requirements change constantly abs with their huge amount of money in the bank I think they could, and should accept your reasoning. I hope they do.

          #278749
          JMC
          Participant

            *Ashtray = only….*hero = very….*abs = and.  That’s swipe to type combined with me not reading it back first!!

            #278750
            coralie
            Participant

              yer i have early termantion 3 times over 7 years this will be my forth i really love the car but my conditions have gotton worse i need a high car with a level boot

              #278755
              joss
              Moderator

                @coralie Might I just say that I have to agree with @Glos Guy

                I’m sorry to appear insensitive, and I’m sorry to hear about your difficulties, but Motability lose money through early terminations and the cost of that is carried by the rest of us through APs. Of course peoples circumstances can and do change, but someone who has requested four early terminations could be argued to not be doing their research properly before ordering, and I could understand Motability refusing yet another new order.

                However, should you be allowed another spin of the wheel, You really must do your research on a potential 5 car.

                Motability are no onebody’s fool. Upto know motability have been very generous with you. So don’t be surprised if they say No. But please do let us know what they do say. Good luck.

                Joss
                Current car: Peugeot 308 GT Premium 1.2 Pure tech Petrol.
                Coming soon...BMW X2 sDrive 20i M Sport 5dr Step Auto In November 2025

                #278761
                Rhodgie
                Participant

                  yer i have early termantion 3 times over 7 years this will be my forth i really love the car but my conditions have gotton worse i need a high car with a level boot

                  Sorry but I think your kicking the “Arsenal” out of it… so this’ll be your 4th termination in 8 years (3 in 7 & you’ve had this a year?)

                  I know circumstances change, I had to hand back early once myself (1991) but you’re going OTT.

                  Maybe you should consider buying a cheap car privately until your health condition stabilises.

                   

                  #278763
                  kezo
                  Participant

                    I have to agree with what others have said sorry!

                    However, if you are allowed another vehicle, look for a vehicle that can adapt with you, as your condition changes.

                    #278765
                    Ioniq
                    Participant

                      @coralie

                      It doesnt look good with your cancellation history, but there is another avenue.

                      Ask Motability for advice, tell them the problems you are having and ask if they can get some aids fitted to your car. They can fit a strap to the bootlid that makes closing easier, and sure a carpenter could make a box that would raise the bootfloor level with the boot opening.

                      Better advice from other members on the aids for getting in and out of the car could also help you.

                      #278787
                      on the spectrum
                      Participant

                        Hi have you looked into getting a grant for existing car as I got one a few years ago for a boot hoist and I am sure there maybe a boot opener than can be fitted to your car just ask grants team they do also have electric seats than can get you in and out if you try this and you cannot then grants team will tell you to terminate the car.

                        #278788
                        wmcforum
                        Which Mobility Car

                          @coralie

                          Do not worry about requesting an early termination, even for the hundredth time, if your situation has changed, Motability will ensure you are in a vehicle that will keep you moving. They understand. The fact that it is being sent to a manger is a good thing, they will be in position to help with the next vehicle.  Good luck.

                           

                          #278808
                          coralie
                          Participant

                            Hi thanks for your reply i havent done any early termations for 2 years as i just struggled on this car is lovely but my condition has worsented i have had this car over a year but its really hard now

                            #278821
                            JMC
                            Participant

                              @coralie Do not worry about requesting an early termination, even for the hundredth time, if your situation has changed, Motability will ensure you are in a vehicle that will keep you moving. They understand. The fact that it is being sent to a manger is a good thing, they will be in position to help with the next vehicle. Good luck.

                              This is exactly what I expect to happen. These posters above are unbelievable!! How can they have no compassion and be so ignorant to others people’s disabilities!! Good luck @coralie

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