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Got a call today from the dealership asking me to pay the full AP up front, I flatly refused, saying that until I’ve seen the car and making sure all’s fine with it, I won’t be paying a penny. He said they needed the payment as they had to arrange the vehicle tax!! When i pointed out that as a registered disabled vehicle no road tax was needed. It wasn’t my normal dealer as he is off today.
As I’ve never been ask for AP up front I checked with Motability to make sure where I stand, and was told that it is entirely between the dealership and the customer.
I’ve emailed my normal dealer to contact me when he’s in tomorrow to talk it out, it’s been a really good relationship and don’t won’t it soured by this demand.
Anyone else refused to pay before seeing their new vehicle?
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