Advise Needed

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  • #291495
    adi89
    Participant

      Hi,

      Just after a bit of advise, noticed my seat ateca has a rip in the drivers seat, no idea how this has happened.

      Rang Seat to see if this is covered under Seat warranty but they cant get the car in to take a look until March.

      I have found someone local to me who does repairs, are you ok to take your car for work to be done outside of motability / the insurers?

      Thanks

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    • #291500
      BigDave
      Participant

        Hi, Just after a bit of advise, noticed my seat ateca has a rip in the drivers seat, no idea how this has happened. Rang Seat to see if this is covered under Seat warranty but they cant get the car in to take a look until March. I have found someone local to me who does repairs, are you ok to take your car for work to be done outside of motability / the insurers? Thanks

        Officially – No.

        If it is a vehicle defect that has caused the rip, then it is down to the main dealer to repair.

        If it is user damage – then it is down to a claim via Direct Line Motability Insurance.

        Unofficially – if your repairer can make an invisible repair which you are willing to pay for, who is going to know, other than yourself?

        #291502
        Rhodgie
        Participant

          Doubt you’d get it covered under warranty 🤷‍♂️

          If it was mine and I didn’t like looking at it then I’d probably go for the unofficial repair 🤫

          #291506
          kezo
          Participant

            I’d look arounf seat forums and see if it’s a common occurence with the Ateca. This will help back up your claim of a fault.  Vauxhall had issues with seats ripping at the seams a few years ago and owners got them fixed under warranty.

            Or just go for an unofficial repair and say no more.

             

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