what do they call good condition ?
Eligibility:
When you hand back your car at the end of the lease, your dealer will take a photo and brief description of the car’s condition. We know that over the course of your lease your car may show signs of wear and tear including minor scratches, dents or damage caused by wheelchairs or other mobility aids. However, if your car shows no sign of serious damage, you could be eligible for the bonus. You may still be entitled even if you have made an insurance claim or have a car on a low mileage lease extension. Please be aware if you have ended your agreement early, you will not be eligible for the bonus.
Obviously what amounts to acceptable dents/scratches etc is always subjective, but as long as the metal isn’t exposed it seems okay.