One tip. At the initial stages, don’t mention Motability. Many sales people switch off if you do and can’t be bothered. If they ask directly, I always say “well my wife is entitled to a Motability car, but we are still weighing up options, including buying privately”. That’s technically true in our case, but always throws them. To be on the safe side they tend to treat you as a private customer and test drives etc are more forthcoming. Once we’ve decided on a car and say we want to go down the Motability route, it’s then just a quick admin job for them.
That being said, our local BMW and Hyundai dealerships couldn’t be more helpful, even knowing that we were Motability customers. Loads of updates and multiple 24 hour test drives each, including obtaining specific models from other dealerships for us to try if they didn’t have the particular model themselves. Several VW dealers we’ve used were utterly useless as well as unhelpful though.
EDIT – Got delayed before hitting ‘submit’ so didn’t see that @kezo had given the same advice 😂
