when I told her that I would be complaining to my M.P. I was told that it was the same department that deals with those complaints and the outcome would be the same.
??
It is not unreasonable to request you keep the hire car, untill they have set in motion the PIP money will be forwarded to your account, so that you can at least get to hospital by funding a taxi. It is no good taking the hire car from you and having you kept waiting for the money to go back into your account rather than motability’s.
Where does this leave you with the Enyak?