@MacArthur If only you had posted hereat each step, we may have helped advise you on what to do. I do hope that you can find a solution to your problem. At least you will have learned a valuable lesson, Never trust the words of a sales man/woman! Always test drive the vehicles Do your research Questions? Ask here for advice before the next step. Good Luck.
Totally agree however, when looking for our Suzuki, they apologised they did not supply or have a vehicle to test drive, and to be honest we were the first they had never sold one, (we tested drive elsewhere), Skoda and VW refused point blank a test drive, one Ford dealer informed us they will only allow a test drive when we are ready to sign ?
That would be a massive NO NO for me if a dealer refused a test drive.
Amongst others, I have test-driven the Ford Explorer and Capri, Mazda CX5, Hyundai Kona and Ioniq 6, Mini Electric, Skoda Karoq, VW Tiguan, Nissan Qashqai and Ariya.
It is vitally important to actually drive the car you are going to order before you order it.