So folks, since my original thread has disappeared, I have still heard nothing, no updates, no cancellation, no nothing. Ultimate AWD with tech pack ordered 17th of April, my dealer has yet to contact me off their own initiative, if I ring to ask for an update they do usually ring back to say they don’t know what’s happening. well done to those who have had a solution
Thats is totally out of order. I don’t know why they are not being up front with you and tell you the current state of your order. Have they even ordered it. They must be able to show you on their system your order.
After speaking with all concerned, motability/Hyundai and getting no where, I have given up trying to upgrade the pack to tech pack max, and pay the difference. All they said was if it is not on the scheme you can’t have it.
My dealer has been really good with my order, and has informed me that the car will be built by the 5th November with an expected delivery to the UK, by the end of January.
i have asked, that given the wait so far, can I collect it on 1st March, to which he has agreed to.
i ordered the ultimate AWD with tech pack, and grey interior in June.
i suggest you visit your dealer, and ask him to prove that they have ordered your car. If they are not willing to help you, then maybe contact the senior manager of the dealerships, not the manager where you ordered the car from. You need to speak with someone in authority, hence the Boss of all the franchises.
our dealer is part of the motorvouge group.
Hope you get this sorted.