Seems strange that I never got a VIN during the build or even after. So I can’t say that the car that was built for me was actually the car I’m being offered? We’ll see what today brings and how reasonable they are at compensating my disappointment & the contract breach between us!
I had no VIN. First time I saw it was when the car had been delivered to the dealer (was on a sticker on the windscreen) but the dealer only made reference to it on collection day to get me set up with the online aspect.
Good question about markup. I think though it applies only for dealer fit items because they buy them to sell them whereas the factory fit them and the dealer then takes the vehicles so its all included. Would be good to know though.
What you say about contract breach- you aren’t in any contract yet. I know what you are saying but they may say that you dont enter into the contract until you collect the car. You are saying your agreement to specify the car has been breached and that in making the mistake, you’ve been disadvantaged. You can still walk away from the purchase now as long as you haven’t entered your pin. It’s the upset, disappointment and wait time compounding it that I think you have grounds to make a complaint to the dealer. I would be careful though because if you deep down want the car- they may give you an ultimatum which means you take it or leave it. That would be disappointing for sure but you should be prepared given the reading of disparity in how dealers treat custom for motability.
Good luck and keep us updated!
2024 Skoda Enyaq estate- 85x Sportline plus in Race Blue. Extras: Supernova 21 inch wheels, Maxx Pack, Transport Pack, Heat Pump and Pano Sunroof.
Ordered 31/10/23, Delivery 27/3/24