Hi Sunflower 12
I saw my car was a 25 build when I set up the app & as UncJ & others mentioned previously I was aware of the differences .. luckily for me I wasn’t bothered about the 360 camera so I accepted the differences before leaving home .
My dealer showed me the spreadsheet & my order was 24 & I was told that I didn’t have to take the car at that point. He accepted that it was unacceptable for me to travel there & have a car which wasn’t what I ordered & said that he was going to contact his other customers expecting 24 to let them know it may be a 25 .. whether he did or not I have no idea. He said that he wasn’t aware prior to me getting there but I do not believe that unless he didn’t physically go up to the car & look at the seats /wheels etc ? As they cared very little about me as a customer I can well believe he didn’t know .He tried to say I was getting a good deal with wheels / seats which at my order point were added extras but as I said it’s not something I wanted anyway so I didn’t actually benefit & as the camera would cost more I wasn’t better off .. anyway not helpful to you just my experience.
Reason was my build date as factory set up for 25 models was my dealers explanation.
I can totally understand your frustration & anger especially as it was something you wanted specifically & had I been the same I would have not taken the car at that point .
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This reply was modified 1 year, 10 months ago by
Gertrudengladys.