Reply To: Direct Line Motability issues

#270227
TomThumb
Participant

    ***I’ve finally received a call from DLM***

    7 weeks after a salvage company 1st got in contact notifying me that our vehicle was now written off & requesting the return of the spare key,

    I’ve now had a call from DLM who have only just officially notified me that the vehicle is a total loss.

    The most comical bit was when they asked if there any personal items we needed to remove from the vehicle?

    At 7 weeks, the vehicle could have possibly been sold on / repaired / back on the road by now❗️

    The good news is, DLM will complete there admin now, so I should hear soon from Motability with reference to placing a new vehicle order.

    Just in time for Q2 prices ?

    Tom…