I spoke with Ohme this morning about my proposition and plan to opt for the Ohme E-Pod and they asked if I could summit the request by email, which I have done and copied in Motability.
The advisor on the phone was on about submitting a “home survey”??? Really, they have more information about my property than I have.
I explained that it is only the charger model that needs to be changed, fitted to the house, no additional work etc. But, OHME advisor still confused, despite having all the information in front of them.
I also requested that another installer be assigned to the job, not Smarter Utility, but apparently they (ohme) would have to restart the process from day one to facilitate this.
Eh? nothing has changed since the first home survey, just pass the details to another installer.
So, email sent and I await a reply.