Reply To: Ohme Data cable install journey now at last concluded

#258797
Ele
Participant

    Final update (hopefully)

    Following my countless @ to and fro with Ohme eventually  having to get Motorbility involved

    I have managed to highlight a problem with the Easee to Ohme swap over process.

    The problem (for first time readers) being that the motorbility swap from Easee to Ohme charger did not always inc the fitting of the much needed data cable/CT Clamp

    I have just been told by Ohme that my concerns/complaint have highlighted errors in the process that they were unaware of

    Their aim is to now address these errors across the board so that all swap overs will now have the data cable/CT Clamp fitted as standard

    Something I am told they thought was already happening

    Ohme have put their hands up and said they failed to add enough detail when getting contractors to carry out the works.

    This swap process Im told going forward will have clearer instruction

    Mine is being sorted on the 22nd

    Thank you Kezo for sharing with me some of your vast knowledge

    Most helpfull

    The end lol  ( fingers crossed)

    • This reply was modified 2 years, 2 months ago by Ele.