I am so jealous. I went into my local shared Renault, Nissan dealer two weeks ago.one salesperson busy, so I helped myself looking around the Austral next to the service dept desk. Staff came and went, all ignoring me. Service dept looked at me, no interaction.
Bored of just entertaining myself, I wandered into the Nissan half, it’s just through an adjoining door. Almost immediately, someone came up to me , I explained what we needed (Auto, elect boot and seats) he explained which ones on Motability had these and even printed out the Motability price list while I looked around.
Back through to Renault, again another five minutes alone time until I finally caught someone’s eye, she came over and explained she wasn’t very knowledgeable about the cars (!), but took my name and number and I gave her a list of the features that are important to us. She’d get a sales person to call ASAP. Still waiting two week later, I’m assuming a sudden rush occurred.
Chalk and cheese.