Could it be how long on the scheme. We’ve been on Motability since the early 90’s, got payment today.
There was another thread on the subject, but can’t find it. I’m sure some had been on the scheme for a long time but not had it. I think its more to do with how long you have had your current lease. Ive inly has mine since March and still waiting.
You would think with tdays technology it would just be a simple single key press on the keyboard and all those eligible sent payment.