@Solent60 Thanks for the reply. Sad to hear about your mini but glad you got a replacement pretty much straight away. I suppose certain dealers have a different attitude towards Motability Customers. I got straight onto google to express my displeasure with Robins & Day Hatfield. I certainly wouldn’t want any business with them regardless of how desperate we are. The vehicle is not for – but for my two disabled children – both with wheelchairs (second one just got his 4 weeks ago) – hence desperately wanted to replace our lovely Tiguan R-Line with the 5008 (much bigger boot for two wheelchairs).