Reply To: Dealer Communication – Chips Anyone?

#175784
Rene

    Yeah we’re fine with the waiting too, sucks, but you know.. nothing we can do about it, screeching won’t make it arrive faster. And if you scour through forums, private buyers have similar waiting times, it’s what it is.

    I understand that not knowing what’s going on with your order is frustrating, but in the end, i’d just call them whenever i feel like i need an update. Unless they’re outright denying to check on the order, i’d be fine. Happened with our current car, SEAT. The dealership itself was friendly etc, but didn’t update us unprompted. So i prompted, and they replied. They get paid to do so, so i’ll absolutely take advantage of that.

    And yes, there’s one in Dumfries, has reasonably good reviews too (though that doesn’t really mean much).

    My tip, if i had to come up with one – try small dealerships, and if you can, try them in towns that aren’t as affluent. Our dealership is small, in a small town, with plenty of “working class” people (and below). They need every customer they can get, and try to keep them. At least, that’s our experience.