Motability Operations is functioning on a business model & clearly has a staff remuneration policy including bonuses – whichI understand and appreciate & whisky the charitable arm of motability is small and focussing in the ‘grants’ to motability customers who qualify both need a review, refresh & possible restructure.
for one is rather see Motability Operations run under a Community Interest Company (CIC) or Community Incorporated Organisation (CIO) be the legal structure – so they run as a business & can have profits but have a legal requirement to invest X amount into community / charitable benefit. The fact that MO are owned by the big 4 banks – it’s about their / their shareholder profits. Whilst I’m
Not against paying staff bonus payments & rewards& recognition policies and practice – if a company is operation with a lower number of partners (ie manufacturers) and available product to customers (us) from 4000 plus vehicles to now 993 and proportionally extreme advance payments – then such pay awards and bonuses seem less appropriate & stick in the gut!!!! Both motsbility operations and motsbility Charity need to be more accountable & transparent (even though charitable laws require charities to do so) .
as DLA / PIP is not means tested there will be a wider points of view across the motability customer base. But for someone like me surviving on recently cut universal credit, my financial situation is dire & even with just my motability component covering my current lease – I cannot opt out – as I’d never get a private lease on universal credit. Plus for my motsbility needs, my physical / conditions needs – I require a medium to large SUV – much reduced in numbers yet much increased in advance payment requirements for the medium / large suv category. I have to say most of my dealings with MO staff has been satisfactory but not exemplar nor warranting a 12.5% salary bonus.