Reply To: Should Motability’s Monopoly Be Broken Up

#167860
ChrisK
Participant

    I’ve never been one to celebrate the fact I have to pay a premium for an auto box, and yes I know auto’s cost more, but being an actual disabled driver with a non driving caring wife I feel were at a disadvantage with only myself on the insurance.

    The future silver lining is all EV’s are by nature automatic so one day this won’t be a problem.

    If paying a premium for auto’s was not enough Motability increased the cost of wheelchair / scooter hoist by over 100% plus more in Q4. That linked to the fact on Q2 they took away the option of transferring your current hoist to your next car although technically you can still do that if you don’t mind being ripped off by the hoist installers as they can charge whatever price comes off the top of their heads.

    As for grants, when I asked Motability to justify the increases in hoist cost they passed the buck to the hoist manufactures, fair enough but when I put it to them they also took away the option of a transfer so what about a grant for the hoist they said and I quote “they will not give you a grant for a new hoist because the hoist you have is serviceable and working”.

    Can you believe they no longer let you transfer your hoist but the hoist I’ve got is OK so have Hobson’s choice of buying another hoist or not.

    While I think Motability overall is a good thing it just seems the past few years there starting to go in another direction as if them themselves think “why should the disabled have FREE cars”.