September 23, 2021 at 5:03 pm
#164797
Sadly I think this is true of a lot of dealers. They seem to think that motability order build slots are just a way for them to get build slots in the system that can be swapped to a retail sale without any comeback from motability. It is a shame that motability don’t want to get involved with existing orders being swapped and just leave it to us to fight our corner with the dealer. In these instances we are always on the losing side as the dealers will blatantly lie to us and motability don’t really mind if the lead times change just as long as the order goes through eventually. We can take our business to another dealer but the dealer that swaps an order won’t care because he has his retail sale.