Hi billibobb – Well I’m in virtually the same position – BP Pulse say I need a double pole isolation switch. They refer to my supplier.
I contact SSE who tell me I have to contact the network provider. In my case SSEN.
Contact SSEN who say it is nothing to do with them and I need to contact SSE.
I’ve sent another enquiry to SSE and await their reply. I’m going to also get on to Motability – this is just ridiculous.