<p style=”text-align: left;”>True, but it is a bit of a minefield, you are dealing with the DWP, their guidance on this is: quote,</p>
Covert recording of consultations
If the [Healthcare Professional] notices that a claimant is covertly recording their consultation, the restrictions relating to the recording of consultations should be explained to the claimant. If the [Healthcare Professional] is content to be recorded, the claimant is content to sign the agreement form and the claimant’s equipment meets the specified requirements, the consultation can continue. If this is not the case the claimant should be asked to stop recording. If the claimant refuses, the consultation should be terminated and the case should be returned to the DWP using the return assessment function with reason failure to participate. The [Case Manager] will consider whether the claimant has good reason for failing to participate in the consultation.