What a drama. I was so so close to ordering that exact vehicle but the engine in the ateca won it for me. I am not sure of the legalities but surely if its only a few weeks old then you can return it? If you bought a toaster for £30 and it broke then then I wouldn’t expect it to be fixed, it would be replaced! So a 25k car with such a bad problem….. The car would be tainted and I would not trust it anymore. A couple of switches (passenger electric window switch and rear interior reading lights) do not work in my ateca at all and 3 weeks later they are still waiting for the parts and I am getting the hump as well…but mine seems so trivial now. I hope they sort it out for you.