Hi, I have been to look at various cars and have asked if I can have a test drive and the reply has always been positive. This dealer appears to want you to commit to a deal before they are prepared to agree. Phone motability and get them to arrange test drive or go elsewhere. Personally I would not deal with them full stop and write to the Company telling them the reason why, address to Managing Director, or send it recorded delivery to Company sales Manager tell them you are sending copy to Motability, cheers Michael.