My smart meter in the SE works (currently). My mother in the NE, her smart meter wouldn’t communicate. There’s a N/S divide. Meters in S communicate via cellular network those in north rely on radio signal (really surprising that we in the south get a better service than those on the north 🤐) . After much badgering her supplier fitter a signal booster. Her meter now communicates with supplier. Just a thought if you’re up north?
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