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Hi all
I’ve just had a call with motability re the Good condition payment for the car I’ve handed back after 59 months , yes a few weeks short of five years . Since I ordered the car back in 2020 I was expecting £550 back or something near that as it’s going back now instead of February. I got an email saying I’m only getting £350. Apparently there’s a pro- rata policy in this regard that’s not available for us to see on the website :
3year (37-47mths) £250
4year (48-59) £350
5year ( 60-71) £550
6year (72) £750
So i’ve missed out on £200 by picking my car up now rather than leaving it until the new year . Hopefully this will help others not fall into this trap and the “Policy is policy” stance Motability are taking.
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