November 2, 2022 at 2:00 pm
#199674
You would think with tdays technology it would just be a simple single key press on the keyboard and all those eligible sent payment.
Having been making an enquiry with Motability Accounts on behalf of a veteran on the scheme, it is not as simple as pressing a key and issuing the £350 payments to all customers.
Motability are having to check that recipients of the £350 were not already in receipt of their full GCB, offered prematurely to assist during the Covid Pandemic in 2020/21.
Apparently, this is a semi-manual process to ensure that those who did receive their full GCB during the pandemic are not sent a further £350 in error.
Hence the payment issue being somewhat protracted.