Reply To: Motability order cancellation rights

#176064
Rene
Participant

    What Gary says is indeed true.

    There may be a cancellation fee at the discretion of the dealership. People have been told here quite a few times, the usual argument is that they in particular never had it happen, so it doesn’t happen. Disregarding that even MB makes it clear on their website that a dealership can rightfully charge a cancellation fee.

    Here in clear writing.

    I bought a car and now I’ve changed my mind

    “If you signed the vehicle order on premises and later change your mind, the dealer is within their rights to keep your deposit – or at least any monies that they have spent on getting your car ready. But they can’t really force you to pay the remainder and take the car, so at worst you walk away having lost a few hundred or a couple of thousand pounds.

    You can fight them to try and get your money back, and if you battle long and hard enough you will probably get there, but it won’t be easy.”

     

    Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
    Current: Hyundai Ioniq 6 Ultimate
    Next: we'll see what's available in 2028.