Cancellation

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  • #131387
    Anonymous

      Ordered my son’s next Motability car on the 21st October,a Vauxhall Corsa e.I live in a rented property so asked my landlord for permission to install a charger unit,which he agreed to.The installation date is set for Christmas Eve.

      I haven’t paid the £599 deposit yet,as with my last vehicle from the same dealership i paid on the day of collection.My landlord,without going into all of his details,now informs me he will need to move back into the property on 25th January next.

      I have been in touch with Motability,they are ok for me to extend my current lease (Astra diesel) but my dealer is ok for it to go ahead by using public charging points.I can under stand his point of view as the vehicle is due at the dealership this Tuesday (8th) .Looking at charging points locally,is at least to say,thin on the ground.

      So technically,as i stand at the moment, i’m homeless from the 25th January.If i cancel this car,do i find myself in a position of not being able to order another one when i move? I don’t think any new landlord would agree to an EV installation in any case,not for at least 6 months,so another diesel seems to be the way to go.

      It’s a difficult one,so any advice would be appreciated.By the way,i’ve been in this property for 13 1/2 years,so was ordering the above in relative confidence.

      Thanks in advance for any replies.

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    • #131388
      Avatar photoStuart
      Participant

        You can cancel your order anytime up to accepting it by putting your PIN in at the dealers. It has nothing to do with your dealer just speak with motability explain the situation and they will cancel your order and extend your lease. Do not be bullied by the dealer.

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        #131392
        Anonymous

          Thanks for your reply Stuart.I’ll ring Motability again in the morning.

          #131394
          Michael

            Hi, That is correct, there is No contract made until you enter the pin, at that point a contract starts, I trust you have made no order for extras as that could be a separate contract between you and the dealer, contact Motability ASP, cheers Michael

            #131396
            Anonymous

              Thanks Michael.The car has no adaptions or extras fitted,as standard.

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