@Lou Lou, sorry to hear that, sadly I didn’t take any pictures of the vehicle or the dashboard to which I should of. Luckily my mrs told me to keep hold of the fuel receipts for another purpose we were attending but thank goodness I did! As mentioned before, there is no more trust left in the 21st century especially when we’re bombarded with technological advancements to which we now must watch our own backs! Definitely won’t be going through Europcar ever again!