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Abercol.
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- April 14, 2020 at 11:14 am#111665
I got a mail from honest john web site saying should insurance companies be refunding customers while unable to use there cars in the lockdown i wonder whether motability or other finance agreements should refund or stop payments until we can reuse our cars again.
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- April 14, 2020 at 11:33 am #111668
MaccaIf a car was stolen during the lockdown surely the owner would want to be able to claim for its replacement ?
April 14, 2020 at 11:53 am #111669this sort of thing makes me laugh, are we still getting the benefit that pays for the car, yes and we still have the car that we can use for essential journies if required, so why should we get a refund. even if we have a condition that requires us to shelter we can still nominate a driver that can undertake tasks for us in the car.
and as macca says if something happened to the car we would want to get the insurance to fix it.
one of my clients is a landlord and they are helping out tenants that have been laid off etc. but the number who are still working or have been furloughed on full pay that are ringing up and asking for rent to be reduced or waived is rediculous. they are still getting the same money as before but just want a free ride because some idiot wrote an article labeling all landlords as scum.
sorry if this comes accross as harsh but ive had a morning dealing with some idiots that are working overtime like crazy at a well known online depot and want their rent waived for 3 months and wonder why we said no.
April 14, 2020 at 11:56 am #111670
MichaelHi, you have a car supplied to you as part of your benefit payments to use, if you were ill and unable to go out for a time would you expect a refund of your benefit.
What would you say if motability said sorry we need to take your car till after lockdown and benefit said likewise, I consider saving life far more important than anything else, people are dying everywhere every day, no one is immune to attack, keep safe and well Mike
April 14, 2020 at 1:25 pm #111677Those of us who are disabled or carers are fortunate to be part of an all encompassing mobility scheme. This pandemic is not going to last forever and we need Motability to be there and strong for us when a semblance of normal life resumes. We’re in this together.
April 14, 2020 at 1:31 pm #111680Certainly not, let ‘s put everything into proportion at this time of global emergency,with people dying, putting their lives at risk to care for others and in some cases relying on food banks.
Should we be getting rebate on Council Tax because libraries and schools are closed, of course not.
April 28, 2020 at 4:52 pm #112439
Terry CravenThe Motability Scheme has three legs. The CAR, THE INSURANCE and the DWP. Motability buys the car then leases to the disabled person. If a rebate was achievable, which organisation pays it. The Insurers, Motability or the DWP? The point I am making is that it is more complex than meets the eye.
The other consideration is that all vehicles now need to be insured whether up the frive or on the road. Would this rebate mean a user would be uninsured for a period?
April 28, 2020 at 5:36 pm #112440
Chris MIt always the same, some people want something for nothing, remember that you are receiving a benefit that covers the cost of the car, people are dying, families are in mourning, stop being greedy in trying to get a refund, none of this lockdown/ virus was Motability’s fault.
April 28, 2020 at 7:41 pm #112441I would not expect a refund from Motability, if anything any refund should go back to the DWP
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
April 28, 2020 at 11:08 pm #112453
PhiljbCheck out the latest scheme news everyone is going to receive £50 one off payment back due to a reduction in all premiums.
April 28, 2020 at 11:45 pm #112454
martinoSmallcar i would like a refund on council tax because to recycling centers and libraries are shut,, not that iv used the libraries in about 30 years , that’s not the point
April 29, 2020 at 7:02 am #112458It is difficult to see what more Motability can do to help customers, considering:
Payments continue to be made directly from Veterans UK and the DWP to Motability without interruption.
Motability are sending every customer a £50 Insurance Rebate.
If any customer is suffering temporary and exceptional financial need in relation to COVID-19 they are able to access an advance of the £600 Good Condition Bonus (GCB) usually paid at the end of a lease.
April 29, 2020 at 8:18 am #112461
JaneSorry but why .why should they it’s not there fault .
April 29, 2020 at 8:24 am #112462i for one didnt expect anything, ive got a car i can drive it within the lockdown rules the same as anyone else.
fortunateley i dont have a condition that requires me to be shielded so i wasnt expecting or needing anything from motability. very nice of them to refund the £50 for insurance as some other companies have done.
as it was unexpected most will go to the rbl or h4h i think.
April 29, 2020 at 10:27 am #112475In a sort of around about way this sort of links into a subject that has been raised before within the forum about the possibility of larger GCB’s for low mileage cars as I’m sure there will be a lot of low milage and therefore more valuable cars at the end of leases if this lock down were to go on for a very long time.
April 29, 2020 at 10:40 am #112477In a sort of around about way this sort of links into a subject that has been raised before within the forum about the possibility of larger GCB’s for low mileage cars as I’m sure there will be a lot of low milage and therefore more valuable cars at the end of leases if this lock down were to go on for a very long time.
The trouble is though Chris, if this does go on for a long time, with working people being on reduced incomes, how many will be looking for a ‘new to them’ 3yr old second hand car?
The price of second hand ‘nearly new 3yr old’ cars could well collapse as people make do with whatever they have.
Thus the cars will not make the same amount of money that they had been doing for Motability prior to the virus striking.
We live strange times!
April 30, 2020 at 11:44 am #112534
RichardHow do you know they’re on full pay? If they’ve been furlough Ed they won’t be on full pay they’ll be getting at best 80%,a sudden drop in 20% income is huge to many.
Maybe a little less judgey on others when you don’t know their position, don’t know their income & his they’re trying to balance the books.
The last thing we need right now is people making rude snap judgements based on guesswork & possibly prejudice. I don’t mean that as a personal attack on you just that I’ve seen so many posts on forums & Facebook etc saying similar & none of us know what the people next door etc are getting, how they’re surviving.
If they’re self employed & furloughed you know none of them get any gov money until June, right? So that could explain some cases.
Imho we ALL need to give others the benefit of the doubt right now & if people ask for help trust they genuinely need it rather than take the Tory position of assuming all are scroungers & cheats
April 30, 2020 at 12:18 pm #112537richard, we know the employers, their employer has furloughed them claimed the 80% but has made up the difference. if they could have continued trading they would have but what they do cant comply with the distancing rules and they arent classed as essential.
others we have work at sports direct and amazon, and are in fact working overtime.
we know our tenants richard and we help where we can when its needed, we even adjusted rents to help those on housing benefit when the rules changed, for some we even changed the internal layout to “remove” surplus bedrooms to fit the new rules but enable people to stay in houses theyve been in for years.
80% of the tenants have been in the same property over 10 years.
they are good landlords and most are good tenants its a small number who take the mick.fortunateley they tend not to stay long.
April 30, 2020 at 12:26 pm #112539and as someone thats self employed and had 50% of his clients cancel work, i know what difficulties it causes.
and because my army pension and widowers pension in total exceed the profit i make from working i dont qualify for the govt assistance or dole etc.
July 2, 2020 at 8:04 am #117246
William DespreHave you seen this study??? more than 1 billion of savings… https://hello-safe.co.uk/media/car-insurers-savings-lockdown
July 2, 2020 at 9:23 am #117259That’s a massive figure, William.
What does surprise me is the %’age drop in the different regions. I honestly thought it would be higher. When you click on Scotland it’s only a 51% reduction in claims! I appreciate that many were still on the roads, as key workers commuting, but the roads in general have been eerily quiet. I didn’t read anywhere if there is a split of accident/break-in/criminal damage claims, only accidents are mentioned but I assume the £1.3B includes these claims as well. Either way, a massive figure! ?
? I will be remembered for nothing but had great fun doing it ?
July 2, 2020 at 12:50 pm #117307
ZoeI wouldn’t expect anything back as you can’t prove that you aren’t using the car, at the end of the day the rules are there but a lot of people aren’t adhering to them and people still need to drive to get shopping etc if they can’t do it online. I was surprised to even get the £50 insurance rebate to be honest and I think asking for more is in bad taste. I’ve saved a fortune in not having to pay for petrol so I’m actually better off as are many people that I know. Of course there will always be people who struggle but asking for a rebate will just make it more expensive in the future which is already seen by the AP that have increased already. Motability might have flaws but on the whole it’s a great scheme and a lifeline to many.
August 5, 2020 at 2:36 pm #121271
steve fielderI have done under 20 miles since february. I wont be using the car for the next few months as, I am going nowhere until there is both a vaccine that is effective and a treatment that is effective. We have two cars in the household. No one is going out. Why do I need a motability car? People keep saying it wont last forever, it will be over soon. If its still on by next feb I will have wasted a terrific amount of money.
People should have the option of cancelling easily the contract. As for demand for used vehicles, its high, would you want to go back to public transport?
August 5, 2020 at 2:58 pm #121273i think you can cancel ,think you need to give them a reason
August 5, 2020 at 10:06 pm #121306
LittledaveWhat are you going to do if there is never a vaccine or effective treatment available? Stay in forever?
August 6, 2020 at 12:58 am #121319For some the particular circumstances around the COVID-19/lockdown situation are financially impossible, and for these motability already has a fail safe in place that allows early termination of the lease agreement in exceptional circumstances. Should you be in this situation you should contact them forthwith to discuss. If, however, your exceptional situation is in fact not exceptional, but is the same one we are all dealing with (by definition therefore not exceptional), then I would recommend applying some social responsibility instead. Feel fortunate that you live in a society that supports you as well as it does, feel fortunate that you have a properly maintained vehicle at your disposal should you need or want to use it, feel fortunate that the DWP doesn’t stake a claim for your allowance seeing as you aren’t needing it because you aren’t going anywhere. This scheme offers us as individuals great power. The power to be independent, the power to be mobile, the power to be free to choose how we spend our awards. But with that should come the responsibility to support the institution that offers us all these benefits.
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