service

  • Creator
    Topic
  • #206618
    wadey1457
    Participant

      hello no posted in a while. can any one tell me what interval the servicc should be? my golf gdt is saying it needs 1liter off oil .wgen i called to get it booked in she said motabilty car are only serviced every 2 years or 18000 miles.the cars done 10000 miles and will be a year old in march.

    Viewing 13 replies - 1 through 13 (of 13 total)
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    • #206619
      Avatar photoHoneyMonster
      Participant

        My Vag vehicles Skoda Seat etc have all been on the extended service plans. 2 yrs  18k. But no problems getting oil topped up, adblue  wiper blades changed a s required.

        Cars On Motability
        2009 Citroen C4 Grand Picasso
        2012 Vauxhall Antara
        2013 Skoda Superb Estate
        2016 Seat Alhambra
        2020 Seat Tarraco
        2021 Ford Kuga
        2024 Nissan X-Trail left in Sep 25

        #206620
        Glos Guy
        Participant

          hello no posted in a while. can any one tell me what interval the servicc should be? my golf gdt is saying it needs 1liter off oil .wgen i called to get it booked in she said motabilty car are only serviced every 2 years or 18000 miles.the cars done 10000 miles and will be a year old in march.

          It’s a quirk with VW Group cars. There are two different frequencies of servicing that can be selected when the car is configured as part of the pre-delivery inspection. Motability will only pay for the extended servicing option, yet cars are usually set up to alert for services on the more frequent servicing schedule. I have twice had wasted time with service bookings where the car was saying that it needed a service, I booked it in, yet on the day Motability wouldn’t authorise it. Just one of several reasons why I wasn’t sorry to move away from VW when we last changed!

          #206621
          Avatar photoHoneyMonster
          Participant

            Ford are also doing similar now, my Kuga on the extendfed service intervals as well.

            Cars On Motability
            2009 Citroen C4 Grand Picasso
            2012 Vauxhall Antara
            2013 Skoda Superb Estate
            2016 Seat Alhambra
            2020 Seat Tarraco
            2021 Ford Kuga
            2024 Nissan X-Trail left in Sep 25

            #206625
            Jojoe
            Participant

              Our Skoda needed an oil top up after 18 months, warning on infotainment system. Motability wanted to know why it needed topping up, they would pay for it until they found out. The dipstick was missing!

              Enyaq EV

              #206629
              kezo
              Participant

                The dipstick was missing!

                What dipstick forgot to put it back on the previous service!

                One of the reasons why I would never purchase a Mb vehicle is down to them wanting the dealer to wrong service interval-most scheme car’s do frequent short journey’s in stop start traffic and cold starts. The oil quality degrades much quicker, requiring the vehicle to need more oil services. Hence why manufacturers often state in the owners manual the correct service schedule to choose based on how the vehicle is used.

                #206634
                Jojoe
                Participant

                  kezoParticipant

                  Jojoe wrote:
                  The dipstick was missing!

                  What dipstick forgot to put it back on the previous service!

                  It’s not had a service, it never had a dipstick from new!

                  Enyaq EV

                  #206635
                  kezo
                  Participant

                    So much for QC @Jojoe

                    What did Mb say?

                    #206636
                    wadey1457
                    Participant

                      i had a problem with the gtd at 3500 miles. they said it needed a liter of oil then.am thinking it came from factory  with not enough oil .so in 10000 miles its need 2 liters of oil.never had this problem with any car i have ever owned. this is my first vw.

                      #206638
                      MickC
                      Participant

                        My Kuga went in for an “interim” service in the autumn where the adblue was topped up and various other checks were done……tyre’s,brakes and a outstanding TSB recall was done,i asked if they were changing the oil and filter as the oil life indicator was showing 20% (manual check in settings) …..no we are not doing that at the moment but if the the oil life indicator light (spanner) comes on before May 2o23 when the car is 2 years old book it in and the oil will be changed.

                        #206646
                        Peter (Original)
                        Participant

                          Manufacturers decided to bring in these extended service intervals, I would guess to appeal to fleet owners.  I don’t agree with it and would always change the oil and filter yearly if I owned the car. I don’t blame Motability for adhering to the service guidelines laid down by the mamufacturer.

                          #206649
                          Gary V

                            I had the same with my Seat, I just pop in and get it reset to stop warning constantly coming up

                            #206670
                            Jojoe
                            Participant

                              So much for QC @Jojoe What did Mb say?

                               

                              They weren’t interested. Dealer thinks the dipstick was missing since manufacture a year earlier. I’m sceptical about the cause!

                              Enyaq EV

                              #206674
                              ChrisK
                              Participant

                                So much for QC @Jojoe What did Mb say?

                                They weren’t interested. Dealer thinks the dipstick was missing since manufacture a year earlier. I’m sceptical about the cause!

                                Well Joe I’ve heard the micro-chip shortages excuses time and time again but shortage of dipsticks is a first unless of course there meaning their staff. ?

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