- This topic has 23 replies, 4 voices, and was last updated 3 years, 8 months ago by
Kirstymc.
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- September 17, 2021 at 11:16 am#164392
JoshHi All,
Just wondering if anyone can shed light on current Mercedes times from a real world experience.. Mercedes dealers don’t know whether they’re coming or going.
Ordered A class expected 31st October I know that’s not realistic given the chip shortage but what have current people’s wait times been in reality?
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- September 17, 2021 at 11:25 am #164394
BoboI’ve ordered in June and still no build slot. Most likely May 2022 for me.
September 17, 2021 at 6:49 pm #164422With what looks like the end of Mercedes on the scheme, I’m sure Motability customers will be bottom of the pile regarding orders.
September 18, 2021 at 12:20 am #164440
JoshYes I’m the same ordered beginning of June, got an estimated delivery date on the order sheet of 31st October, however still no build slot. I read on here that the majority of delays are down to dealer having no allocated production slots, so I reached out to Mercedes HQ who are absolutely no help and just redirect you to the dealer who say they’ll be in touch when they have an update.
I’ve always wanted a Mercedes and saved so hard so that I can be able to afford one. I have been really disappointed with their customer service so far. I know there’s going to be a long wait.. I just hope it’s worth it!
Very sad about Mercedes being pulled from the scheme I hope they still honour all of our orders.
September 20, 2021 at 8:41 am #164538
LukeyI ordered October 2020. My car has apparently been built but is awaiting a microchip. The delivery date is showing as a date in the past and Mercedes have no idea when it will be delivered.
September 20, 2021 at 9:38 am #164548
JoshIs there a way to track a Mercedes order or do you have to just keep chasing?
September 22, 2021 at 2:34 pm #164741
BoboWhat’s going to happen now with existing orders?
September 22, 2021 at 3:49 pm #164743
JoshNot sure, I’m still awaiting for any type of update for mine.
September 22, 2021 at 5:23 pm #164747I have an outstanding GLA order, lodged in August, that is awaiting the dealership to have an allocation before building can start. I spoke with the dealer on Monday and my order is unaffected by Mercedes’ withdrawal. However, now looking into next year for the car to arrive due to the ongoing supply issues – there is no definite timescale.
September 23, 2021 at 1:08 pm #164779
JoshI heard from Mercedes HQ it’s down to build allocation slots rather than actual supply issues – obviously they must be having some but not (wanting to admit to it).
Ordered my A class in June supposed to be arriving 31st October however still no build slot yet .. so we wait! GLA is nice and hope you get your vehicle soon ?
September 24, 2021 at 3:45 am #164821
MB5Thanks Josh – you too. I have an A200 at present and love it so I’m sure you’ll have a great 3 years when it comes.
September 24, 2021 at 8:38 pm #164881
JoshJust to update anyone who might need it, I visited my Mercedes dealer today.
He said that I will be looking at a delivery date of early next year (ordered in June). He said Mercedes have come off the scheme for Q4 to get through the sheer amount of Motability orders they have, and aim to come back on the scheme in Q1 2022.
They don’t think the chip shortage will run into the end of 2022. A Class and GLA are most effected but if you want a bog standard one they can get you one within a week (if you are willing to swap your existing order). Mercedes are also not allowed to sell any cars in their show rooms just those on the forecourt as they can’t replace them.
September 27, 2021 at 9:08 pm #165169
MickyInteresting ,my order for CLA top range had big ap £5690 , order went in June , I’m told by my dealer. ( it has a build slot )
I suppose that’s good if it has a build slot, is that good ? Do dealers say it has build slot if it doesn’t ??.dealer has been very good, just have to wait ???? .
Mercedes cars return Q1 2022, BMW still on scheme but only 1 series 2 series,
Skoda removed maybe back 2022??
A poor selection on motability ,Oct ,Nov .
Well I look forward to new car BUT will just wait until this order is delivered or not whatever.
Realistically Jan 2022.
I have great car at present.
September 27, 2021 at 9:11 pm #165171
MickyEdit BMW have x1 X2 also,at present
December 21, 2021 at 10:10 pm #172214
GTI ordered an E400d in November 2020 and still awaiting delivery. It has been built 3 months but has a blocking order on it (basically awaiting a semiconductor i’m told)
January 7, 2022 at 7:19 pm #173693
MickyJan 2022 . I’ve had info from reliable source cars are arriveing at dealerships but they have no prior notification ,cars just turn up he said,y CLA ordered June 2021 I don’t know when delivery will be ,my guess March/July 22, he said as from Nov 2021 to get cars delivered to waiting customers, spec items removed to save chips, he said REMOVED
AUGMENTIVE SATNAV
POWER SEATS
HANDA FREE PHONE CHARGE
PART OF LED MULTIBEAM LIGHTS
KICKREAR OPENING
SELF PARKING PACKADGE
ADVENVED SOUND SYSTEM TO BASIC
SOME SUNROOFS ???
BMW Audi and many more effected ,BMW cutdown on touch controls etc etc
I am told this by Mercedes but I still don’t know exactly what spec be missing or when delivery is, a dealership told me cars have turned up with these spec items gone,with finance adjusted, one guy got his CLA 45 21 plate ,not motability no augmentive satnav etc etc .
I still wait , what a pendemic mess
January 7, 2022 at 7:23 pm #173696
MickyMany retail customers have cancelled orders ,but many manufacturers in same situation, it’s not knowing when if car arrive & what it has had removed, Mercedes have 1000s orders.
March 29, 2022 at 1:50 pm #181127
Nikki<p style=”text-align: center;”>I ordered the GLA in sept 2021. I was told 6 month when I ordered and should get a build date after Xmas. Still no build date. Dealership have no idea how long I will have to wait for it just said they will keep me updated monthly. It has now been over 6 months and no more information</p>
July 24, 2022 at 5:15 pm #191597
EstherOrdered GLA September 2021 and still no update July 2022
July 24, 2022 at 8:15 pm #191609
JasonI have had a CLA180 Premium Plus on order from August 2021. We’ve been informed it should be here next week. Not holding my breath and won’t believe it until I see it. Dealers have been quite evasive and to be honest I’m still not sure exactly what specification we are getting. Our order has now been changed to a Premium plus night edition which does look a nice car but again until I see it I’m taking absolutely nothing for granted !
July 25, 2022 at 12:30 am #191623Jason,
The chances are it is in transit. The motability dealer will only get pinged when its in the country. I hope you do get ti soon. That is too long to wait. That is what put me off the Mercedes, the wait times are absurd.
August 4, 2022 at 7:23 pm #192970Ordered CLA premium plus 9th September 2021. Just had a call to pick my registration number and collect the car on Tuesday 9th august. 11months exactly. Keep your fingers crossed for me
August 6, 2022 at 9:46 am #193129
NikkiI ordered GLA 180 in September had a call last week that they are no longer producing that model and all orders have been cancelled. Had a follow up letter from motability confirming this. 11 months of waiting and have to start again now
August 7, 2022 at 5:29 pm #193240Jason, did you get your car. We also got told that all CLA models are now being built as night edition.
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