[mickyarmy]

Hi can i ask how you pay your advance payment to dealership ,ive always on handover payed debit card then entered security pin then handover is done, debit card is so simple, ive just had my dealership insist on ap payment before prep car for handover, they sent pdf in email to make bank payment ,pdf never arrived on my smart phone, so manager sent me account numb etc in an email  , then i made payment via telephone  banking ,had loads of scam questions which took over 20 mins ,everyone needs be scam aware, then banks system for checking emg dealership not working, so bank said they would call back, we offered go into dealership tomorrow make payment ,no they said only take £1000 on debit card, this whole process took 1 and half hours of messing about to finally make payment ,before see the car ,ive requested a reciept, emg have been so good up till now ,its so easy use debit card, what are your experiances. Dealership manager said he had lots of complaints about this way makeing payment.

• This topic was modified 1 year, 3 months ago by mickyarmy.

Topic

[ChrisK]

wmcforum wrote:

Things have moved on, this is from the Motability website:

I’ve never even gave it a thought when I paid my last AP last year but it was with my debit card and the debit was £3,569-00 so its odd that MB state that “some dealers” will accept payments up to £1.000 when mine accepted £3.5k with no questioned asked, this was on hand over day.

Mind you this was after waiting for the car to be delivered after 15 months wait so maybe they thought not to get on my bad side any more than necessary. 😊

[mickyarmy]

Chris K , yes i accept that, its like whats best for dealership not, customer, well look forward new car no more issues

[Glos Guy]

Interesting to read the new Motability statement on dealer payments, but the debit card comment about ‘up to £1,000 is very odd. Our current BMW was over £5k with options and I paid that on the day of pick up via debit card. When I bought a new Hyundai (privately) for one of my daughters more recently I paid the balance after part exchange of something like £12k in one go! Given the way that APs are rocketing, if the maximum payment in one transaction is £1,000 I can see those who can’t do bank transfers being at the dealership all day doing multiple transactions! 😂

[mickyarmy]

Glosguy i agree 100% is the customer important,on any transaction ,or the important party is dealership etc.

 

Anyway i look forward to new car with all now tikadyboo.

[Author]

Replies